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39 Cards in this Set

  • Front
  • Back

Chronemics

the study of how people use and structure time (in places like the US where time is highly valued, we consider waiting to be a sign of status - you will wait for an interviewer to show up if they are late, but the interviewer is less likely to wait for you)

Disfluencies

nonlinguistic verbalizations (um, er, uh)

Emblems

deliberate nonverbal behaviors with precise meanings, known to virtually all members of a cultural group (nodding the head up and down means "yes")

Haptics

the study of touch in human communications (kangaroo care of premature/newborn babies)

Intimate Distance

ranges from skin to 18" away (Hall)

Kinesics

the study of body movements (posture, gestures, eye contact, facial expression)

Manipulators

movements in which one part of the body grooms, massages, rubs, holds, fidgets with, pinches, picks, or otherwise manipulates another part (fidgeting)

Nonverbal Communication

messages expressed by nonlinguistic means

Oculesics

the study of how the eyes can communicate

Paralanguage

nonlinguistic means of vocal expression (rate, pitch, tone)

Personal Distance

ranging from 18" to 4'

Personal Space

the distance we put between ourselves and others

Proxemics

the study of how people use space

Public Distance

extending outward from 12'

Regulators

nonverbal cues that help control verbal interaction

Social Distance

ranging from 4' to 12'

Territory

a stationary area claimed by a person or animal

-Repeat


-Accent


-Contradict


-Complement


-Regulate


-Substitute

functions of nonverbal communication in relation to verbal (6 things)

yelling STOP loudly

example of Accent

saying "yeah, I'm fine..." while clearing looking upset

example of Contradict

saying "stand right there" while you point to a spot

example of Complement

raising your hand or leaning in to indicate that you have something to say during a meeting

example of Regulate

shaking your head yes or no rather than actually saying it

example of Substitute

its symbolic, rule-governed, and culture-bound

what are some similarities between verbal and nonverbal communication? (three things)

level of persuasiveness, degree of continuity, multi-channeled

what are some differences between verbal and nonverbal communication? (three things)

emotion

what is the most efficient and immediate affect display?

monochromic orientation (M-Time)

Edward Hall - a time orientation that is strict, people structure their life around time (because it is a commodity)

polychromic orientation (P-Time)

a time orientation that is flexible and relaxed in relation to M-Time, people take relationships more seriously than time structure (Spain)

haptics

what is the most important channel of nonverbal communication to consider?

ritual

what type of haptics is a handshake?

positive affect

what type of haptics is a high five?

play

what type of haptics is a game of tag?

control

what type of haptics is a parent taking their child's hand and leading them through a busy parking lot?

task

what type of haptics is a physical exam at the doctors?

chromatics

how color affects communication

body endowment

your natural look; facial symmetry, baby face generalization effect

body modification

long-lasting changes made to the body

body adornment

outfits, shoes, accessories

artifacts

best friends necklaces, engagement rings, wall decorations, furniture, are all examples of what?