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14 Cards in this Set
- Front
- Back
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Communication
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is a systemic process in which people interact with and through symbols to create and interpret meanings
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process
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it is ongoing and always in motion, moving ever forward and changing continually.
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system
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of interrelated parts that affect one another
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symbols
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which include all language and many nonverbal behaviors, as well as art and music.
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content level of meaning
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the literal message
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relationship level of meaning |
expresses the relationship between communicators
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Linear Models
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Who?Says what?In what channel?To whom?With what effect?
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Interactive Models
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Realizing that receivers respond to senders and senders attend to receivers led communication theorists (Schramm, 1955) to adapt models to include feedback.
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feedback
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verbal, nonverbal, or both, and it may be intentional or unintentional.
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Transactional Models
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acknowledge that everyone involved in communication both sends and receives messages, often simultaneously. both the speaker and the reporters are “listening,” and both are “speaking.”
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noise,
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anything that has the potential to interfere with the intended communication.
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interpersonal communication
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deals with communication between people.
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organizational culture,
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the understandings about identity and codes of thought and action shared by members of an organization
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critical thinking
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weighs ideas thoughtfully, considers evidence carefully, asks about alternative conclusions and courses of action, and connects principles and concepts across multiple contexts
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