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11 Cards in this Set
- Front
- Back
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Verbal messages
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Written or spoken
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Non-verbal messages can be created by:
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Silence, Physical touch, Gestures, Time, Space, and Colour
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Meta messages may be communicated by:
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Tone of voice, Symbols, and Rituals
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The three C's
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Clear, Concise, Complete
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Elements of good communicaton
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Be aware of tone and body language, Be aware of facts vs opinion, Do not gived mixed messages
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Communication Blockers
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sarcasm, Interrupting, Name-calling, Insults, Globalizing, and Mind-reading,
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Communication requires
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A sender, reciever and a message
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Communication occours when two or more people:
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Understand the message in about the same way
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Effective communication is essential to:
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Friendship, family's, and society
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The only way to know if your message is received is to get:
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Feedback
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When you try to communicate with someone, you figure out what they mean:
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from your own experience and your world of meaning
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