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30 Cards in this Set

  • Front
  • Back
Objective view of ethics
standards that apply to all people in all situations at all times
subjective view of ethics
ethical behavior depends on the cultures values and beliefs as well as on the particular circumstances
transactional communication
all funtion as speaker/listener at the same time
symetricality relationship
complementary relationship
how do you receive messages
through all 5 senses
the act of encoding
trying to figure how to communicate
communicative competence
a knowledge of the rules and skills of communication; often refers to the qualities that make for effectiveness in communication
physical context
-concrete enviornment in which comm takes place
- exerts some influence on the context of your messages as well as on the form
ex. the status relationships among participants
ex. the roles and the games that people play
ex. the cultural rules of the society in which people are communicating
temporal context
the time
cultural context
has to do with your beliefs, values, and way of behaving that are shared by a group of people and passed down from one generation to the next, rules, norms...
punctuation in communication
taking a side depending on the point of view
1. ease for understanding
2. make ourselves look good
3. consistent w/ self image
rigid complementary
someone doesn't want to give up the role they have played for so long
are the results reliable
are the results valid
do the results justify the conclusion
does it measure what is says it measures
high context culture
group over individual
oral agreements
getting to know another
low context culture
power, acheivment, individual
written agreements
right down to business
Halo Effect
if we beleive a person has a lot of positive qualities, we pick up on the positives
perceptual accentuation
the longer you are deprived of something, the more you want it
Low Consensus, Low Distinctiveness, High Consistency
internal causes
High Consensus, High Distinctiveness, Low Consistency
external causes
Just-World Hypothesis
good things happen to good people
5 step process of listening
receiving, understanding, remembering, evaluating, responding...
type of comm where info that is normally not shared is

Gender effects self-disclosure the most
Johari's Window
social comparison develops self concepts
-see yourself as others do
-actively receive info abour ur blind self
-increase your open self
-self-disclosure gives away POWER
share info, disclosing more to a stranger
Inappropriate Disclosure
result in dangerous areas, problems