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30 Cards in this Set
- Front
- Back
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Objective view of ethics
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standards that apply to all people in all situations at all times
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subjective view of ethics
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ethical behavior depends on the cultures values and beliefs as well as on the particular circumstances
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transactional communication
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all funtion as speaker/listener at the same time
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symetricality relationship
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nag:nag
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complementary relationship
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nag:calm
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how do you receive messages
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through all 5 senses
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the act of encoding
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trying to figure how to communicate
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communicative competence
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a knowledge of the rules and skills of communication; often refers to the qualities that make for effectiveness in communication
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feedforward
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preview
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channel/medium
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airwaves
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physical context
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-concrete enviornment in which comm takes place
- exerts some influence on the context of your messages as well as on the form |
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social-psychological
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ex. the status relationships among participants
ex. the roles and the games that people play ex. the cultural rules of the society in which people are communicating |
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temporal context
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the time
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cultural context
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has to do with your beliefs, values, and way of behaving that are shared by a group of people and passed down from one generation to the next, rules, norms...
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punctuation in communication
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taking a side depending on the point of view
1. ease for understanding 2. make ourselves look good 3. consistent w/ self image |
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rigid complementary
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someone doesn't want to give up the role they have played for so long
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research
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are the results reliable
are the results valid do the results justify the conclusion |
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valid
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does it measure what is says it measures
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high context culture
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group over individual
oral agreements getting to know another |
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low context culture
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power, acheivment, individual
written agreements right down to business |
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Halo Effect
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if we beleive a person has a lot of positive qualities, we pick up on the positives
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perceptual accentuation
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the longer you are deprived of something, the more you want it
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Low Consensus, Low Distinctiveness, High Consistency
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internal causes
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High Consensus, High Distinctiveness, Low Consistency
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external causes
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Just-World Hypothesis
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good things happen to good people
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5 step process of listening
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receiving, understanding, remembering, evaluating, responding...
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Self-Disclosure
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type of comm where info that is normally not shared is
Gender effects self-disclosure the most |
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Johari's Window
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social comparison develops self concepts
-see yourself as others do -actively receive info abour ur blind self -increase your open self -self-disclosure gives away POWER |
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Inflight-Intimacy
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share info, disclosing more to a stranger
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Inappropriate Disclosure
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result in dangerous areas, problems
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