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39 Cards in this Set

  • Front
  • Back
characteristics of dyadic communication
directness, very personal, immediate, spontaneous
Interpersonal Communication
generally reserved for two-person, face-to-face interaction and often used interchangeabley with dyadic communication
rules and "way-of-knowing"
cultural, sociological, psychological
cultural-level-rules
most general, they apply to all of the emmbers of a particular culture, we use cultural level rules with people we do not know well
sociological level rules
rules that are ties to group membership, used when we interact with poeple who belong to specific groups within our culture
psychological level rules
ues when we interact with oeple we know quite well
wayls of defining relationships
constellation of behaviors, cognitive construct, mini-cultures
constellation of behaviors
interdependence of our partners' activiites
cognitive construct
characteristics or qualities we associate with particular kinds of relationships (think prototypes)
mini-cultures
shared norms and meaning unique to aparticular relationship
Why we build dyads
1) provide us with comfrot and support
2)help us to develop a sense of self
3)allow us to maintian stable views of ourselves over time
Dialectic approach to relationships
expressive protective dialectic, autonomy togetherness dialectic, novelty predictability dialectic, how they are resolved cycle, segmentation
expressive (protective dialect)
involves finding a blaance between the need to share personal information and the need to maintain privacy, self disclosure- the voluntary revealing of information that would normally be unobtainable
autonomy (togetherness dialectic)
friends and couples decide how interdependent they want to be
novelty (predictability dialectic)
when things become habits and coulpes fall into routines
How couples can resolve routine
blaance, dialecitcal emphasis (going with one extreme), cycle (shift over time), segmentation (divide aspects of life)
Interpersonal Attraction Filtering Theory
(duck), we use a series of filters to judge how close to others we want to become
Sociological or incidental cues
are the demographic or environmental facotrs that determine probability of contact. They include factors such as where we work and live, how frequently we travel, ect. (proximity and frequency of interaction)
Proximity Factors
phsyical proximity is key factor, numerous studies show that mariages and close relationships occur between peope who live close to one another
pre-interaction cues
physical beauty, artifacts, nonverbal behavior, bodytype, dress, hair color, height. ect.
interaction cues
occur once we have made intial contact, some are smooth and comfortalbe, some are awkward and difficult (social rewards, conversational management, etc.)
cognitive cues
the last most important filter,a attitude similarity, need complemetnarity, shared values, etc.
Increasing Relationship Skills
relationships are built through communication
Self- Discloser
the voluntary revealing of information that would normally be unobtainable;
occurs "when one person voluntarily tells another person things about himself which the other is unlikely to know or discover from other sources"
social penetration theory
breadth and depth
Self-discloser Rules
1)not appropriate in all relationships, 2)consider the effect your disclosures will have on others,
3)choose the right time and place for your disclosures,
4) disclosures should also be rleated to what is happening in the "here and now",
5) dislcousre should be gradual, 6)disclosure should be reciprocal
Benefits of Self-disclosure
1) establishing deeper, trusting relationships
2) psychoogical catharsis; managing stress
3)perception checking
4)increased self-understanding
Resopnding to Disclosures
Advising and Evaluating, Analyzing and Interpreting, Reassuring and Supporting, Questioning and Probing
Advising and Evaluating
when your resopnse is to tell the person what to do
Analyzing and interpreting
when your response is to analyze the causes of their dilemma
Reassuring and Suporting
When your repsonse is to offer sympathy (tlling them its going to be alright)
Questioning and Probing
when your reaction is to gather more info, resopnd with a qustion
Paraphrasing and Understanding
to reiterate your understandment of their dilemma or statement
Expressing Conflict (5 styles)
withdrawal, forcing, accomodate, compromise, problem solving
Withdrawal
the minute they sense conflict they walk away or change the subject, potential could just postpone problem or make it worse
forcing
using force to get their way, put aside the other's needs and go all in to win, not good to do if the conlfict is with someone close to your of its a personal matter
Accomodate
when they sense conflict, they give in immediately, for important issues it isn't good to give in, in the long run accommodation can often lead to unsettled resentment
Compromise
both parties give up a part of what he or she wants, each acomodates the other to a certain extent, although effective both parties are somewhat unsatisfies
Problem Solving
means negotiating until you come up with a new, creative solution that satisfies both parties, beter than reaching a middle ground that satisfies no one