Comm Apps Ch 1, 2 And 4

Front 1

Ethics

Back 1

a persons sense of right and wrong

Front 2

Logical Appeal

Back 2

sequence in organization and analysis

Front 3

Emotional Appeal

Back 3

strikes an emotional chord within

Front 4

Ethical Appeal

Back 4

natural honesty, no gimmicks

Front 5

IntRApersonal Commuication

Back 5

a conversation with yourself

Front 6

IntERpersonal Communication

Back 6

one on one communication

Front 7

Sender

Back 7

the person who transmits a message

Front 8

Reciever

Back 8

the person who receives the message and decodes it

Front 9

Message

Back 9

information that is sent or said

Front 10

Feedback

Back 10

the reaction from the receiver to the sender

Front 11

Oratory/Rhetoric

Back 11

the art or study of public speaking

Front 12

Symbol

Back 12

anything that stands for something or an idea

Front 13

Verbal/Oral Communication

Back 13

communication that is spoken

Front 14

Non-Verbal Communication

Back 14

facial/body language expressing attitude, etc...(smiling)

Front 15

Perception

Back 15

how one sees things

Front 16

Confidence

Back 16

feeling or belief in ones self

Front 17

Content

Back 17

a formation or topics of speech

Front 18

Organization

Back 18

a system that makes a speech easier to follow

Front 19

Notes

Back 19

the listing of ideas in brief outline form

Front 20

Impression

Back 20

how the audience perceives the speaker based on the way they present themselves and their ideas

Front 21

Dedication

Back 21

a willing desire to practice and be committed to ones speech

Front 22

Empathy

Back 22

understanding the feelings and thoughts of others

Front 23

Newness

Back 23

originality

Front 24

Conviction

Back 24

a strong belief in what you say

Front 25

Enthusiasm

Back 25

energy

Front 26

Common Ground

Back 26

a sense of shared goal or interest

Front 27

Communication Apprehension

Back 27

being afraid to speak in a public situation

Front 28

Stage Fright

Back 28

a nervousness of a speaker before an audience

Front 29

Motivation

Back 29

an inner drive, need or impulse that causes a person to act

Front 30

Active Listening

Back 30

listening which guides the speaker towards common interests

Front 31

Appreciative Listening

Back 31

listening to value what we hear

Front 32

Critical Listening

Back 32

listening to evaluate

Front 33

Discriminative Listening

Back 33

singling out one sound from a noisy environment

Front 34

Empathetic Listening

Back 34

encouraging people to talk freely without fear of embarrassment

Front 35

things that distort listening(10)

Back 35

experience, emotions, age, attitude, religion, physical condition, biases, family, morals

Front 36

we remember ______% of what we hear

Back 36

25

Front 37

Keys to listening(EARS)

Back 37

explore, analyze, review, search

Front 38

Filters

Back 38

emotional barriers

Front 39

Paraphrase

Back 39

repeat in your own words what you think you hear

Front 40

Door Openers

Back 40

phrases which indicate acceptance, interest and understanding

Front 41

listening requires a ____ deal of ____

Back 41

great; effort

Front 42

listening is ______ for most people

Back 42

hard

Front 43

we need _____ listening styles for _____ occasions

Back 43

different

Front 44

listening is a _____ ______

Back 44

learned skill

Front 45

______ are better listeners that females

Back 45

males