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26 Cards in this Set

  • Front
  • Back

Maslow's Hierarchy of Needs

1. All humans have basic needs


2. People do not concern themselves with higher level needs until lower level needs are met

What are the higher level needs according to Maslow?

Cognitive, aesthetic, self actualization

What are the lower level needs according to Maslow?

Physiological, safety, belonging, esteem

What is Schutz's theory of Needs

Inclusion, control, affection

What is Tuckman's theory?

Forming, storming, norming, performing

Define social loafing

Avoiding doing work in a group because "someone else will do it"

Define social facilitation

When we work harder in a group because others are present

Define individualistic cultures

Value individual achievement and recognition


Encourage self acutalization


America, UK, Australia

Define collestivistic cultures

Value group achievement and recognition


WE is more important than I, ME or MY


Asian countries, venezuela, Pakistan

Define committee

A small group given specific task by a larger group

Define Panel discussion

A group discussion that takes place in front of an audience intended to inform them about a topic or encourage them to evaluate the pros and cons of an issue

Define symposium

A series of short speeches by experts on a central issue or theme

Define forum

Audience members have an opportunity to respond. Often follows a panel discussion or symposium. Based on a roman tradition.



Define focus group

A small group selected to discuss a particular topic so others can understand their thinking about the topic. Ex. a group of consumers reacting to a new advertising campaign

Define quality circle

A group from 3-15 employees who meet regularly to improve work producitivy workplace morale and work quality. Selected employees are often trained to work in these

Define primary group

A group that fulfills peoples needs to associate with others (friends, families,)

Define Secondary Group

A group that exists to accomplish a goal

Define norms

Informal standards of appropriate and inappropriate bx in a group

Define equifinality

A systems theory principle: the idea that there is more than one way to reach a goal

Define synergy

A systems theory principle: the whole is greater than the sum of its parts

Define entropy

A systems theory principle: the measure of randomness or chaos in a system. a group tends to decay if not maintained accurately

Define collaborative climate

positive team members confirm one another, listen, support

Define cohesiveness

the degree of attraction group members feel toward one another and towards the group in general

Define unified commitment

Positive team attitude

What are the advantages of group and team work?

Groups have more info, are more creative, more satisfied with decisions, learn more about themselves, improved learning

What are the disadvantages of group and team work?

Group members may pressure others to conform, one person may dominate the discussion, some members might not do their part, group work takes time and patience