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50 Cards in this Set
- Front
- Back
Leadership takes place through communication.
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True
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Managers are expected to be leaders, although not all manager exhibit leadership behavior.
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True
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Leadership and management are essentially the same.
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False
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The style approach to studying leadership emphasizes the importance of a range of general approaches leaders use to influence goal achievement.
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True
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Autocratic leadership strategies are used by leaders who seek to have followers implement decisions with little or no follower input
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True
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The laissez-faire leader is really an example of a nonleader.
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True
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The Blake and Mouton model:
Choose one answer. a. Is a managerial grid. b. Deals with the trait approach. c. Is task- and relationship-oriented. d. Holds team leadership as a theoretical ideal. e. A, C, and D. |
e. A, C, and D.
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The type of leadership or management that is the theoretical ideal would be middle-of-the-road management.
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False
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The trait and style approaches, when used in combination, have been able to comprehensively describe why particular approaches in leadership will work in one set of circumstances and fail in another.
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False
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Hersey and Blanchard’s Situational Leadership theory postulated that effectiveness of a particular leader was related to the leader’s selection of behavior appropriate to the maturity level of the follower group.
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True
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According to Fiedler, the type of approach or style an effective leader would choose is dependent on task, relationship, power, and situation.
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True
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Transactional leadership requires leaders to motivate followers by personal example, through appeals to higher level needs, and by the establishment of a vision.
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False
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Warren Bennis suggested the transforming of the globe called for a new type of leader, the chief executive officer who becomes the chief transformation officer. Bennis based this new leadership paradigm on alignment, creation, and empowerment.
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True
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Dispersed leadership is characterized by leaders attempting to develop leadership in others.
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True
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SuperLeadership includes all of the following except:
Choose one answer. a. Minimizing change. b. Using constructive contingent reprimands. c. Establishing a vision. d. Defining goals for leaders and followers. e. Using models to teach desired behavior. |
a. Minimizing change.
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The concepts of transformation and empowerment begin to move us away from leadership, resting only with those in positions described as leaders.
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True
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The fifth type of leadership approach is discursive, which means leadership is performed by only one individual appointed to a given role.
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False
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Bennis and Nanus contend the clearest distinction between leaders and managers is the passion leaders possess.
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False
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The new "middleless" organization has a new design. All of the following picture the organizational design except:
Choose one answer. a. Pyramids b. Clusters c. Temporary systems d. Lattices e. Networks |
a. Pyramids
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Which one is NOT a factor in changing the role of managers in current and future organizations?
Choose one answer. a. Increasing competition among firms. b. Need to develop previously un(der) employed workers. c. Emphasis on speed, service, and information. d. Lower global productivity. |
d. Lower global productivity.
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Those high in anxiety communication are less likely to engage in leadership attempts than those lower in communication apprehension.
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True
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The capacity of an organization to expand, contract, shift direction, assimilate acquisitions and excise un(der) productive units is termed:
Choose one answer. a. Adaptive Management b. Flexible Management c. Efficient Management d. Innovative Management |
b. Flexible Management
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Whether or not we choose to attempt leadership is related to:
Choose one answer. a. Our assessment of our own competencies. b. The needs of the situation. c. The receptivity of the follower group. d. Our potential influence (power) base. e. All of these. |
e. All of these.
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Positive self- and other-regard is closely related to Littlejohn and Jabusch’s four communication competencies.
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True
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A leader can be trusted and not liked at the same time.
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True
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Expert power is based on the knowledge, technical competencies, or expertise of the leader.
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True
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"Art of framing" is the managing of leadership:consisting of action, thought and reflection, and forethought.
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True
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Principled leadership provides a consistent message, unleashes talent, practices ego suppression, and creates leaders.
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True
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Decision making is the process of choosing from among several alternatives, while problem solving is a multistage process for moving an issue, situation, or state from an undesirable to a more desirable condition.
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True
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Problem solving:
Choose one answer. a. Is a part of the decision-making process. b. Includes decision making. c. Is the same as decision making. d. Is none of these. |
b. Includes decision making.
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Unknown results represent risk. The level of risk relates to the importance of the decision.
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True
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Five primary factors influence individual and group decision making and problem solving.
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False
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Barriers to problem solving are identified in these areas:
Choose one answer. a. Organizational, task, procedural, and interpersonal. b. Upper, middle, and lower management. c. Neither A nor B. |
a. Organizational, task, procedural, and interpersonal.
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During the Understanding the Charge Phase, groups attempt to establish what output is desired.
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True
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Which of the following is not one of the four basic rules of brainstorming?
Choose one answer. a. All ideas are welcome no matter how absurd. b. Combinations and alterations of ideas are sought, including improving on the ideas of others. c. Criticism is not appropriate during idea generation. d. List as many ideas as possible and choose the most popular ones. e. A quantity of ideas is wanted. |
d. List as many ideas as possible and choose the most popular ones.
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The very activity of organizing can be described as synonymous with the decision-making process.
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True
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Fact-finding and evaluation skills are central to our ability to discover and critique information used in problem solving and decision making.
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True
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Plausibility refers to the extent to which information bears directly on the matter up for decision.
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False
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This type of interview gathers data for problem solving and decision making.
Choose one answer. a. Media Interview b. Performance Appraisal Interview c. Complaint Interview d. Informational Interview e. Employment Interview |
d. Informational Interview
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After broadly identifying what they need to know, effective fact-finders locate sources likely to have that information.
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True
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Giving instructions may be the most frequent of all educational presentations.
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True
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These presentations guide the audience to the conclusions the presenter favors.
Choose one answer. a. Persuasive Presentations b. Educational Presentations c. Training Presentations d. Media Interviews e. Informational Presentations |
a. Persuasive Presentations
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Demonstrating that we have examined various alternatives and not just the ones we are recommending enhances our credibility.
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True
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Improving credibility can be achieved by:
Choose one answer. a. Being assertive. b. Being enthusiastic. c. Presenting a positive orientation to the situation. d. All of these. |
d. All of these.
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Introductions do everything in a presentation except:
Choose one answer. a. Establish credibility for the presenter. b. Attract audience attention. c. Summarize key elements. d. Clarify the purpose of the presentation. |
c. Summarize key elements.
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Selection of material for a presentation depends only on the assignment at hand, not the analysis of the audience.
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False
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Groups do not need to rehearse presentations as much as an individual does.
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False
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The media richness theory describes a medium's capacity for feedback, the number of cues and channels available, language variety, and the focus on the recipient.
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True
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During organizational presentations, the ability to respond to questions is almost as important as the formal presentation.
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True
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Demonstrating that we have examined various alternatives and not just the ones we are recommending enhances our credibility.
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True
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