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16 Cards in this Set
- Front
- Back
- 3rd side (hint)
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4 stages of Skill Development |
Unconscious competence Conscious competence Conscious incompetence Unconscious incompetence |
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Choice Point |
What I mean. What you mean What I send. What you send What you receive. What I receive What you understand. What I understand |
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Righting reflex |
Serving others by jumping in or giving advice and answers |
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Maslow’s Model |
Self actualization needs Identity & esteem needs Love & belongingness needs Safety & security needs Physical needs |
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SOFTEN |
Smiling Open body Forward orientation/Facial support Tone of support (touch) Eye contact Nodding
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Either or thinking |
The two valued orientation |
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The six core images |
My image of me My image of you My image of your image of me Your image of you Your image of me Your image of my image of you |
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S I E R model |
Sensing Interpreting Evaluating Reacting or responding |
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2 levels of social interaction |
Task Relational |
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Major movements at task or relational level |
With Towards Against |
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Carl Rogers BIG 3 |
Warmth Empathy Genuine-ness |
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Tune into others |
Unique-ness Immeasureability |
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I-It I-Thou |
It - person as “object” impersonal reliance on categorizing and stereotyping Thou - sensing the other persons unique-ness & immeasureability |
See the “thouness” in others in my daily communications |
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Defensiveness |
Tensed, sped up, uncomfortable, gripped by the situation, moving against the other |
The world seems no good, hostile, unfair |
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Feeling understood |
CAME Comforted Awakened Moving toward and with Empowered |
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The essence of communication |
Getting the receiver and the sender tuned together for a particular message |
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