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8 Cards in this Set
- Front
- Back
Training professionals
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are redefining themselves as broad-based change agents and performance improvement consultants
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Training has some issues
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Lack of validity and reliablity. Don't go back an measure the impact
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Training not 'sitting at the table"
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training professionals perceive that they are not consulted in planning strategic initiatives, making it both difficult to provide performance support for the initiatives and to be perceived as a valued partner in strate- gic planning.
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etting a “seat at the table” means
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training needs to tie training investments to defined business objectives.
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Guideline: Develop a theory of impact.
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Goal: Link evaluation and measurement to unique capabilities and/or strategic initiatives of the organization.
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Reframe the point of evaluation from proof to evidence.
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Establish reasonable expectations from decision makers about the type of evidence that will demonstrate training success.
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Isolate the effects of training
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Eliminate or reduce counterarguments to claims that training is effective
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Establish accountability for training.
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Improve the impact of training on individual and organizational effectiveness by involving all organizational members in the planning of training.
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