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8 Cards in this Set

  • Front
  • Back
Training professionals
are redefining themselves as broad-based change agents and performance improvement consultants
Training has some issues
Lack of validity and reliablity. Don't go back an measure the impact
Training not 'sitting at the table"
training professionals perceive that they are not consulted in planning strategic initiatives, making it both difficult to provide performance support for the initiatives and to be perceived as a valued partner in strate- gic planning.
etting a “seat at the table” means
training needs to tie training investments to defined business objectives.
Guideline: Develop a theory of impact.
Goal: Link evaluation and measurement to unique capabilities and/or strategic initiatives of the organization.
Reframe the point of evaluation from proof to evidence.
Establish reasonable expectations from decision makers about the type of evidence that will demonstrate training success.
Isolate the effects of training
Eliminate or reduce counterarguments to claims that training is effective
Establish accountability for training.
Improve the impact of training on individual and organizational effectiveness by involving all organizational members in the planning of training.