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Examples of professional interactions with the resident include, but are not limited to:

-keeping a positive attitude doing the assigned tasks you are trained to perform


-keeping information about the resident confidential


-being politenot discussing your personal problems with a resident or with a co-worker in front of a resident


-not using profanity even if a resident uses profanity


-listening to the resident


-calling the resident by Mr., Mrs., Ms., or by the name he/she prefers


-always explaining the care you will be providing before beginning to provide the care


-presenting a positive image through personal hygiene, appearance and state of mind

Positive attitude, confidential, polite, profanity, listening, name, explaining, positive image

Scope of Practice for nurse aides include but are not limited to:

-feeding residents


-helping residents with toileting and elimination needs


-assisting residents to move safely around the facility


-keeping residents' living areas neat and clean


-encouraging residents to eat and drink


-caring for supplies and equipment


-helping to bathe and dress residents


-making beds


-helping residents with oral care and other hygiene needs

Feeding, toileting, assisting, keeping, encouraging, caring, bathe, making, oral

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