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35 Cards in this Set

  • Front
  • Back

In the DSM, what does Axis 1 provide diagnoses for?

Clinical syndromes, (sleep anxiety eating and mood disorders, schizophrenia, disorders usually first evident in infancy, childhood or adolescence and substance related)

In the DSM, what does Axis 2 provide diagnoses for?

Personality Disorders (borderline, antisocial, narcissistic, obsessive-compulsive, schizoid, paranoid, and mental retardation)

In the DSM, what does Axis 3 provide diagnoses for?

Physical Disorders (diabetes, chronic obstructive pulmonary disease . . .)

In the DSM, what does Axis 4 provide diagnoses for?

Psychological and environmental problems (PEPS, educational problems, legal, crime ...)

In the DSM, what does Axis 5 provide diagnoses for?

Global Assessment of Functioning or GAF scores

What is an agency system?

a special subset of an action system that includes the practitioners and formal service systems involved in work on target problems

What is a target system?

refers to the focus of change efforts: where people and problems are to be influenced in order to achieve client goals

What is an action system?

refers to those formal and informal resources and persons that the social worker needs to cooperate with to accomplish a purpose

What is the client system?

client system is that which includes persons who are requesting a change, sanction it, are expected to benefit from it and contract to receive it


- includes both voluntary and non voluntary clients

what is remediation?

the elimination or amelioration of existing social problems

Micro Level, Mezzo Level, Macro Level?

Micro: individuals, couples and families


Mezzo: groups


Macro: communities

what are the 5 social work values?

- hold individuals with dignity and worth


- respect the individual's self determination


- service to humanity


- uphold and advocate for social justice


- respect diversity

What is Equifinality? Multifinality?

equifinality: the idea that the same outcomes can be achieved even with a different starting point


multifinality: suggests that beginning from the same starting points may end in different outcomes

Direct practice includes what roles of the social worker?

- individual case work or counseling


- couples and family therapy


- group work services


- educator.disseminator of information

What does the social worker do in the position of :organizational analyst?

pinpoints factors in agency structure, policy, and procedure that have a negative impact on service delivery

What does the social worker do in the position of facilitator/expediter?

plan and implement ways of enhancing service delivery


What are the three phases of the helping process?

exploration: explore clients problems & basic information, establish rapport, complete assessment, negotiate goals, make referrals


implementation: action-oriented/change oriented phase, enhancing self efficacy, monitoring problems, barriers to goals


termination:assessing attained goals, help develop strategies for future

What is motivational Congruence?

the fit between the client motivation and what the social worker attempts to provide

What are the 4 NASW values?

1. everyone deserves access to resources and help to cope in life


2. respect the inherent dignity of worth in all persons


3. value of integrity means that social work professionals behave in a trustworthy manner


4. social workers are only to practice within their scope of knowledge and ability

What is countertransference?

the way that a workers experiences and emotional reactions influence his or her perceptions of and interactions with a client

What is paternalism?

Preventing self-determination based on a judgment of the clients own good, infringes on autonomy

What is reciprocal interaction?

interaction occurring between a person and the external world

What are the three conditions/skills Carl Rogers notes are essential in the helping relationship

1. empathy


2. unconditional positive regard


3. congruence

What are the 6 CASW social work values?

1. respect for inherent dignity and worth


2. pursuit of social justice


3. service to humanity


4. confidentiality in practice


5. competence in professional practice


6. integrity in professional practice

What are the following contributions to the helping relationship according to Cowger? (therapeutic relationship, theory/technique, hope/motivation, client factors)

therapeutic relationship: 30%


theory/technique: 15%


hope/motivation: 15%


client factors: 40%

what are three components in the client's message?

cognitive content, emotional level, existential level

What is reframing?

giving a metaphor or image that reflects back what client has expressed

What are SMART Goals?

Specific, Measurable, Attainable, Realistic, Timely

What is the task centred model?

an approach that focuses on targeting problems, prioritizing focus, and developing and negotiating goals (can include rehearsing or practicing behaviours with the client)

What is the crisis intervention model?

an approach that sees to relieve stress, symptoms, restore functioning and prevent deterioration, short 4-8 week, aim is to return to pre crisis functioning


1. define problem


2. ensure safety


3. provide supports


4. examine alternatives


5 make plans


6. obtain committment


7anticipatory guidance

What is the Rogerian nondirctive approach?

the person-centered model of therapy where an emphasis is put on empathy and self-actualization of the client

What is reciprocal or interchangeable empathetic responding?

Level 3 empathy, a basic skill used throughout the helping process to acknowledge clients message

How is authenticity defined?

the sharing of self by relating in a natural, sincere, spontaneous open and genuine manner

Stimulus response congruence?

the extend to which social workers responses provide feedback to clients that their messages are accurately received

What is content relevance?

the extent to which the content of social workers responses is perceived by clients as relevant to substantive concerns