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14 Cards in this Set

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  • Back
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What is a knowledge worker and why this worker is required by successful companies?

1.These workers are provide support for the organizations basic to complex functions.


2. Within organization


3. Systems used: KMS, BSS and UPS.


4. They can be system analysts, programmers and researchers.

Define Agile methodology to develop information systems

- Agile process determines the end result.


-Does iterative development


Examples: scrum and extreme programming

1st phase of SDLC

System planning:


To perform a preliminary investigation.

2nd phase of SDLC

System Analyis:


Deliverable is the system requirements document.

3rd Phase of SDLC

System Design:


Deliverable is a system Design specification.

4th Phase of SDLC

Systems Implementation:


New system is developed

5th phase of SDLC

System Support and Security:


Must be secured and and maintainable.

Benefits of prototype

1.Speeds up the development process significantly.


2. Decisions are made early before business issues are understood.

What is ERP?

Type of software that organisation's use to manage day-to-day business activities such as accounting, procurement and supply chain operations.

Mission critical system

Is vital to a company's operation

Methods of system implementation in an organization

1. Structured analysis


2. Object oriented analysis


3. Agile method

3 methods

Define system analysis and design

Step by step process for developing high quality information systems.

Role of I.T department and system analysis

- IT department develops, maintains and operates company's IS.


- system analysts use analysis and design techniques to solve business problems using IT

Types of Information systems and users

Top level - Enterprise resource planning.


Knowledge workers - Decision support systems


Team Leaders - Management IS


Operational workers - Transaction Processing systems

4 types