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18 Cards in this Set
- Front
- Back
non verbal communication
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all aspects of communication other than words-body language and how we utter words -inflection volume
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five principlas of non verbal communication
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1.ambiguous- 2.interact with verbal-3.regulates interaction-4.establish relationship meaning 5.reflects cultural values
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responsiveness
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we show eye contact inflections and facial expressions to show interest in others
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liking
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positive feelings-smiles and friendly touching show positive feelings
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power
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nonverbal behavior to assert dominance and to negotiate status-space and power- space announces status in western culture
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space
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expresses power realtions
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silence
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no sound-powerful non verbal to show control, convey disapproval
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chronemics
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western culture values time- many technological devices to store time-how we perceive and use time
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kinesics
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body position body motion including those of the face
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haptics
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physical touch -touch is the first of our five senses to develop
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physical appearance
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non verbal and culture prescribes the ideal for physical form-physical appearance also includes physiological
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artifacts
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personal objects we use to announce our identities and to personalize our environment
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proxemics
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personal space and how we use it-space shows power in relationships
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environmental factors
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elements of settings that reflect how we feel think and act
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chronemics
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how we perceive and use time to define identitites and interaction
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paralanguage
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vocal but not actual words-sounds such as murmurs or gasps and vocalqwualities such as volume rhythm pitch and inflection
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silence
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nonverbal behavior that is lack of communicated sound silence can be powerful
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effective non verbal communication
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monitor nonverbal behaviors -don't assume to interpret non verbals use person al and contextual qualifications
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