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7 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
5 elements of the listening process
1.Seleting
2.Attending
3.Understanding
4.Remembering
5.Responding
Sally Always Understands Reading Reviews
linquistic relativity
language includes some unique features not found in other language
Sapir-Whorf Hypothesis
Lanquage shapes our thoughts and culture which effect the language we use to describe our world
bypassing
word has many meanings
emblems
behaviors that have specific generally understood meaning
territoriality
study of how animals and humans use space and objects to communicate occupancy or ownership of space
5 stages of the conflict process
1) source
2)Frustration Awareness
3)active conflict
4)resolution
5)follow up