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30 Cards in this Set
- Front
- Back
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Two alternative work arrangements are:
a. part-time work, job enrichment b. job sharing, job rotation c. job rotation, compressed work week d. compressed work week, flexitime |
d. compressed work week, flexitime
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Which of the following disadvantages is MOST likely to be encountered with flextime?
a. lower job satisfaction b. higher worker performance c. potential problems with scheduling d. reduced turnover |
c. potential problems with scheduling
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Job simplification:
a. increases task specialisation b. increases task variety c. shifts workers among jobs involving different tasks d. builds in motivators |
a. increases task specialisation
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The benefits associated with compressed work week plans include:
a. less total time spent on the job b. lower commuting costs c. higher absenteeism d. less fatigue |
b. lower commuting costs
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The essence of Management by Objectives (MBO) is:
a. joint goal setting between two subordinates b. joint goal setting between a manager and a subordinate c. the application of Herzberg’s motivation theory d. the application of Maslow’s motivation theory |
b. joint goal setting between a manager and a subordinate
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Increasing the variety of tasks performed by a worker is called:
a. job simplification b. job rotation c. scientific management d. job specialization |
b. job rotation
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Job simplication is characterised by:
a. de-skilling work b. an increase in meaningfulness of work c. an increase in satisfaction d. reducing monotony and boredom |
a. de-skilling work
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Vertical loading is defined as:
a. increasing task variety by combining several jobs into one b. shifting workers to new and more challenging positions c. expanding job content by adding tasks previously performed by supervisor d. increasing task specialization |
c. expanding job content by adding tasks previously performed by supervisor
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What is the process of developing, negotiating and formalising the task objectives that an employee is responsible for accomplishing?
a. job enrichment b. job design c. goal setting d. goal availability |
c. goal setting
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Goal-setting theory:
a. is related to MBO b. has nothing to do with MBO c. is related to Organisational Behaviour Modification (OB Mod) d. is related to achievement motivation theory |
a. is related to MBO
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When the compressed work week is first implemented:
a. negative effects seem to occur b. results are hard to interpret one way or the other c. positive effects seem to occur d. there is high worker turnover |
c. positive effects seem to occur
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Frederick Herzberg’s two-factor theory suggests more use of job:
a. enrichment b. rotation c. de-skilling d. specialization |
a. enrichment
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Job sharing:
a. is being used by a majority of employers b. is especially common among supervisors c. may require a high degree of co-ordination d. has extremely positive effects on productivity |
c. may require a high degree of co-ordination
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Goal-setting theory is based on:
a. expectancy theory b. equity theory c. a modified version of Maslow’s theory d. Herzberg’s theory |
a. expectancy theory
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An advantage of working in a ‘virtual office’ is:
a. it is the sole focal point of employee activity b. workers are in close proximity c. workers can work in a variety of locations d. it is easy to control others |
c. workers can work in a variety of locations
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What is the periodic shifting of workers from one job to another?
a. job enlargement b. job rotation c. job enrichment d. job simplification |
b. job rotation
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One of the core job characteristics in the Job Characteristics Model of job enrichment is:
a. task significance b. affiliation c. task specialisation d. power |
a. task significance
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Who developed a diagnostic approach to job enrichment based on five core job characteristics?
a. Hackman and Oldham b. Herzberg c. Skinner and Thorndike d. Mintzberg |
a. Hackman and Oldham
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Joint decision making by superior and subordinate in MBO is called:
a. commitment b. expectancy c. means–end chains d. goal setting |
c. means–end chains
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The practice of building motivating factors into job content is known as:
a. job simplification b. job moderators c. horizontal loading d. job enrichment |
d. job enrichment
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Who specified a goal-setting theory for improving work performance?
a. Evelyn Tweedy b. Edward Lawler c. Edwin Locke d. David McClelland |
c. Edwin Locke
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Intrinsic work rewards:
a. result directly from task accomplishment b. result directly from pay c. are controlled externally by supervisors d. are controlled by co-workers |
a. result directly from task accomplishment
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When one full-time job is assigned to two persons who divide the work, it is called:
a. job rotation b. job enrichment c. job sharing d. the compressed work week |
c. job sharing
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An annualized scheme:
a. is a situation in which an employee is classified as temporary b. is a scheme whereby workers weekly hours are calculated on an annual basis c. is a situation in which an employee works only at Christmas |
b. is a scheme whereby workers weekly hours are calculated on an annual basis
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Simplified job designs:
a. are highly specialised, with repetitive performance of a narrow set of tasks b. periodically shift workers among jobs involving different tasks c. involve building motivating factors into job content d. emphasise vertical loading of job tasks |
a. are highly specialised, with repetitive performance of a narrow set of tasks
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The compressed work week is more effective if accompanied by:
a. job simplification b. increased job specialization c. job enrichment d. change in job design |
c. job enrichment
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Job enrichment is inspired by which of the following theories?
a. Maslow’s theory of hierarchy of needs b. McClelland’s achievement motivation theory c. Herzberg’s two-factor theory d. Scientific management |
c. Herzberg’s two-factor theory
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Flextime:
a. increases individual autonomy in the work schedule b. is rapidly replacing more traditional schedules c. has positive effects at first and then negative ones d. is especially popular among makers of motor vehicles |
a. increases individual autonomy in the work schedule
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Task goals are expected to lead to higher performance when:
a. self-efficacy is low b. they are specific c. they are arbitrarily set by the supervisor d. there are many of them |
b. they are specific
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In goal-setting theory:
a. difficult goals lead to lower performance than easy ones b. specific goals lead to lower performance than general ones c. difficult goals lead to higher performance than easy ones d. goal acceptance is irrelevant |
c. difficult goals lead to higher performance than easy ones
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