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46 Cards in this Set

  • Front
  • Back

Perception

The process that transforms raw stimuli into meaning (sensations are selected organized and interpreted)

Stages in the perception process

- Exposure


- Attention


- Interpretation

Steps in the perception process

- Primitive categorization


- Cue check


- Confirmation check


- Confirmation competion

Primitive categorization

Basic characteristics of a stimulus are isolated

Cue check

Characteristics are analysed un preparation for the selection of a schema

Confirmation check

The schema is selected

Confirmation completion

Decision is made as what the stimulus is

Primitive categorization example

Male consumer feels he needs to bolster his image so he chooses aftershave

Cue check example

Everyone has different types of aftershave "mysterious" "fancy". We use certain cues, as the color of the bottle to decide where a particular cologne fits (in what schema).

Confirmation check example

The consumer might decidethe brand falls into the mysterious schema

Confirmation completion

The consumer decides he has made the right choice, then reinforces the decision by considering the color of the bottle and the interesting name of the aftershave.

The perceptual map

By identifying the important dimensions and then asking consumers to place the brand we can see product alternatives consumers see and opportunities

Threshold of perception

What a person can receive as stimuli is within the range of someone's sensory receptors.

Absolute threshold

The minimum amount of stimulation that can be detected ib a sensory channel

Differential threshold

The ability of a sensory system to detect changes or differences between two stimuli

JND (just noticeable difference)

If you update the package periodically, the small changes might not be noticed at the time

Weber's Law

The greater the initial stimulus the greater the change must be in order for it to be noticed

Perceptual selectivity

When people attend to only a small portion of the stimuli that they are exposed to

Audio watermarking

A trick used by composers and producers to weave a sound motive into a piece of music

Sound symbolism

The process by which the way a word sounds influences our assumptions about what it describes and attributes, such as size

Psychophysics

The science that focuses on how the physical environment is integrated into our personal, subjective world. By understanding some of the physical laws the knowledge can be translated into a marketing strategy.

Augmented reality

- Web-based AR


- Kiosk - based AR


- Mobile AR

Web-based AR

These techniques use your PC and webcam to offer an enhanced experiece, often via a marker, image or through motion caption

Kiosk-based AR

This is similar to web-based AR, but you can often find more powerful applications that use 3D or facial tracking

Mobile AR

These applications use the viewfinder on a mobile phone to access enhanced digital information

Attention

The extento to which processing an activity is devoted to a particular stimulus

Attention depends on:

- Stimuli


- Recipient

Sensory overload

Consumers receive more information that what they can process therefore they have to break through the clutter

Principles of perceptual organization

- Closure


- Similarity


- Figure-ground relationships

Types of selection

- Personal selection


- Stimulus selection

Personal selection

- Experience


- Perceptual filters


- Adaptation

Personal selection:


- Experience


- Perceptual filters


- Adaptation

Result of acquiring and processing simulation over time. It helps determine how much exposure to a particular stimulus a person accepts.

Personal selection:


- Experience


- Perceptual filters


- ???


- Adaptation

- P. vigilance


- P. defense

Personal selection


- Experience


- P. vigilance

Consumers are more likely to be aware of stimuli that relate to their current needs. A consumer who rarely notices cars will become more aware when they want to buy a new car.

Personal selection


- Experience


- P. defense

We see what we cant to see. If a stimulus is threatening in some way, we might not process it, or we might distort the meaning so that it becomes more acceptable

Personal selection:


- Experience


- Perceptual filters


- Adaptation

The degree to wich consumers continue to notice a stimulus over time. This process occurs when the consumer is no longer paying attention to a stimulus because it is so familiar. A consumer can "habituate" and require increasingly stronger doses of a stimuli to notice it

Factors leading to adaptation

- Intensity


- Duration


- Exposure


- Discrimination


- Relevance

Stimulus selection

- Contrast


- Size


- Color


- Position


- Novelty

Golden Triangle

It illustrates how our eyes see websites

Gestalt

Interpret the meaning of a set of stimuli rather than individual stimuli

Priming

Certain properties of a stimulus evoke a shema. This leads us to compare the stimulus to a similar one.

Subliminal techniques

- Embeds


- Subliminal autidory perception

Embeds

Figures that are inserted into magazine advertising by using high speed photography airbrushing

Subliminal auditory perception

Sounds, music, or voice text inserted into advertising

Semiotics

The field of sembiotics helps us to understand how marketers use symbols to create meaning

Semiotics diagram

- Object


- Sign


- Interpretant