Chapter 3 Using Social Knowledge In Communication

Front 1

How many types of knowledge?

Back 1

three: social, declaritive, and procedural

Front 2

Social knowledge

Back 2

knowledge that we develop throughout our lives that allow us to achieve goals with other people who share our culture

Front 3

Declarative knowledge

Back 3

knowledge ot culture, roles, situations and people

Front 4

Procedural knowledge

Back 4

knowledge of how to meet goals by using plans action

Front 5

What are schemas

Back 5

knowledge that is held in schemas is unique to each of us in that is represent inforamtion that is believed to be rue about the relationships, domain and sttributes of the domain

Front 6

How many types of schemas are there?(social level)

Back 6

three: cultural, socialogial, and psychological

Front 7

Cultural social level

Back 7

social knowledge about ethnicity and gender. gender is diffrenst from sex, in that gender exist because of masculine and feminine stereotypes.

Front 8

Socialogial social level

Back 8

types of knowledge we have about various roles and situations. role: knowleged of expectations according to social positions.

Front 9

Psychological social level

Back 9

person, self and realtioshios are the structures we hold informaton to be true. in oder to form close relationships, and have a sense of self taht is unique

Front 10

Person schemas

Back 10

allows us to identify what kind of person they are.

Front 11

Self schemas

Back 11

information about the ways we act and respond

Front 12

Relational schemas

Back 12

information that we hold true for the various types of relationships we have. we can then distinguish the types of relationships we hold

Front 13

input processing

Back 13

ways to which we use social knowledge to undestand other people's messages.

Front 14

What are the stages of input processing

Back 14

selective exposure, selective attention, decoding, interpretation, and inference

Front 15

Selective exposure

Back 15

decision to enter or avoid a sitution based on your social knowledge of what you belive is likey to happen

Front 16

Selective attention

Back 16

selectively attend to, or focus on soma aspects of a situation while we ignore other aspects of the situation completly

Front 17

decoding

Back 17

transferring the actual object or event you observes into a mental picture

Front 18

Interpretation and inference

Back 18

makins sense of nes information be matching it with social knowledge held in the schema activated at the time of processing. Classifying and labeling abiguious behavior so that ists meaning is clear.

Front 19

Procedural knowledge

Back 19

Knowledge about undestanding about how to communicate in order to get things in every day situations

Front 20

Communication Goal

Back 20

desires state of affairs that can be attined only by inteacting with others

Front 21

Primary Goals

Back 21

what compels you to say something in the sitauation

Front 22

Secondary goals

Back 22

conerns that are common across individuals and situations. often hold you back from sayin certain things.

Front 23

How does goal conflct arise?

Back 23

when actions that help you accomplish one goal distracts from another one

Front 24

Differentiated plans

Back 24

contains several steps or elements

Front 25

Complete plan

Back 25

steps or elements that are worked out in great detail

Front 26

Contingent plan

Back 26

back up plans in case original plans dont work out

Front 27

Managing goal conflict consists of?

Back 27

selections, separations,and integration

Front 28

Selection

Back 28

prioritizing one of the conflicting goals and ignoring the other

Front 29

Seperation

Back 29

attempting to pursue each of the

Front 30

Integration

Back 30

redefine the sitution so that two goals are no longer in conflict and both goals can be pursued at the same time

Front 31

Generating and selecting plans

Back 31

prior to entering into conversations; generate plans during the converstation itself

Front 32

Implementing or encoding plans

Back 32

putting the plan into action. process of transformin your mental plan into words.

Front 33

Modifying plans

Back 33

when you encounter obstacles you need to modify your plan. by generating and selecting a new plan, or give up on accomplishing your goal

Front 34

guidelines for output processing

Back 34

when possible prepare and practice.
keep arousal at a comfortable level
be mindful if plans needs to be modified