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18 Cards in this Set

  • Front
  • Back

mission statement

sets out the organization's basic purpose for being

competitive environment

the number and types of competitors the marketing manager must face and how they may behave

sustainable competitive advantage

a marketing mix that customers see as better than a competitors mix and cannot be quickly or easily copied

competitor anaylsis

organized approach for evaluating the strengths and weaknesses of current or potential competitors marketing strategies

competitive matrix

a table depicting the results of a competitor

economic environment

refers to macro-economic factors including national income, economic growth, and inflation that affect patterns of consumer and business spending

technology

application of science to convert an economies resources to output

nationalism

an emphasis on a country's interests before everything else

free trade

refers to agreements between countries to not restrict imports and exports

cultural and social environment

affects how and why people live and behave as they do

gross domestic product

the total market value of all goods and services provided in a countrys economy in a year by both residents and nonresidents of that country

gross national income

a measure that is similar to GDP, but GNI does not include income earned by foreigners who own resources in that nation

senior citizens

people older than 65

baby boomers

people born between 1946 and 1964

generation x

people born between 1965 and 1977

generation y (millennials)

people born between 1978 and 1994

generation z

people born since 1995

sustainability

the idea that its important to meet present needs without compromising the ability of future generations to meet their own needs