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37 Cards in this Set

  • Front
  • Back

Culture consists of

1. Specialized elements of the lifestyle of a group of people


2. Elements that are passed from one generation to another through communication, not genes.

Sex

Refers to biological and physiological qualities that characterize men and women.

Gender

Refers to socially constructed roles and behaviors that society deems appropriate for males and females.

Enculteration

The process by which you learn the culture into which you're born. Native culture.

Acculturation

Process by which you learn the rules and norms of a culture different from your native culture.

Assimilation

Host culture becomes a part of immigrants culture.

7 metaphors of culture

Salad/jelly beans


iceberg


tree


melting pot


software


organism


mosaic

Cultural emphasis in communication

1. Demographic changes


2. Cultural sensitivity


3. Economic interdependency


4. Communication technology


5. Politeness


6. Communication competance

Cultural differences

1. Individual and Collective Orientation


2. High- and low-context cultures


3. Power distances


4. Masculine and Feminine Culture


5. High- and low- ambiguity-tolerance culture


6. Long- and short-term orientation


7. Indulgence and restraint

Values of the Workplace for Asians

1. Hard work


2. Respect for learning


3. Honesty


4. Openness to new ideas


5. Accountability


6. Self-reliance

Values of the Workplace for Americans

1. Freedom of expression


2. Personal freedom


3. Self-reliance


4. Individual rights


5. Hard Work


6. Personal Achievement

Individualist Culture

Teaches members the importance of individual values such as power, achievement, hedonism, and stimulation.

Collectivist Culture

Teaches members the importance of group values such as benevolence, tradition, and conformity.

Universalism

People are treated as individuals rather than in terms of the groups (racial, sexual, national) to which they belong.

Exclusionism

Fosters strong in-group affiliation with much less respect for out-group members.

High-context Culture

Culture in which much of the information in communication is in the context or in the person rather than explicitly coded in the verbal messages.

Low-context Culture

Culture in which communication relies on explicit and direct language.

Face-saving

Avoiding one's own or another's embarrassment. Seen in high-context cultures.

High-power-distance Cultures

Power is concentrated in the hands of the few and great difference between these people and the average person.

Low-power-distance Cultures

Power is more evenly distributed throughout the people.

Masculine Culture

Values aggressiveness, material success, and strength.

Feminine Culture

Values modesty, concern for relationships and the quality of life, tenderness.

High-Ambiguity-Tolerant Cultures

Comfortable with ambiguity and uncertainty, they minimize the importance of rules governing communication and relationships.

Low-Ambiguity-Tolerant Cultures

Do much to avoid uncertainty and have a great deal of anxiety about not knowing what will happen next. See uncertainty as threatening and as something that must be counteracted.

Long-term orientation

Promotes the importance of future rewards, more apt to save for the future and to prepare for it academically.

Short-term orientation

Look more to the past and present instead of saving for the future they spend resources on the present. Want quick results from their actions.

Indulgence

Emphasize the gratification of desires. Focus on having fun and enjoying life.

Life Control

The feeling that you may do as you please, that you have freedom of choice to do or not do what you want.

Leisure

The feeling that you have leisure time to do what you find fun.

Restaint

Foster the curbing of gratification.

Intercultural Communication

Communication between persons who have different cultural beliefs.

Cultural sensitivity

An attitude and way of behaving in which you're aware of and acknowledge cultural differences.

Guidelines for intercultural Communication

1. Prepare yourself


2. Reduce your ethnocentrism


3. Confront your stereotypes


4. Be mindful


5. Avoid overattribution


6. Recognize differences


7. Adjust your communication

Ethnic Identity

A commitment to the beliefs and philosophy of your culture.

Ethnocentrism

The tendency to see others and their behaviors through your own cultural filters.

Stereotype

A fixed impression of a group of people.

Accents

The emphasis or stress you place on various syllables.