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14 Cards in this Set
- Front
- Back
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Active listening |
The practitioner actively listens to the client without making judgments, jumping in with advice, or providing defense replies, the receiver paraphrases the speaker's words to ensure that he or she understands the intended meaning |
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Clarification |
The client's thoughts and feelings are summarized or simplified, helps the client look closer at the thoughts and feelings experienced |
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Empathy |
The ability to place oneself in another person's position and understand the other's experience, the practitioner is sensitive to the thoughts, feelings, and experiences of the client without losing objectivity, it is important to the development of trust in the therapeutic relationship and helps clients communicate and participate in treatment |
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Group dynamics |
Refers to the interacting forces within a small human group; the sociological study of these forces, the practitioner observes the group in session to facilitate positive group dynamics and intervene when the dynamics of the group are detrimental to the progress of the members |
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Ideal self |
Is what an individual would like to be if free of the demands of mundane reality, the "perfect self" with only desirable qualities and with all wants and wishes fulfilled, it is unrealistic and includes all intention, feeling and desires |
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Nonverbal communication |
Includes facial expressions, eye contact, tone of voice, touch and body language, practitioners are aware of their own nonverbal body communication expression |
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Perceived self |
The aspect of the self that others see without the benefit of knowing a person's intentions, motivations and limitations, it is not the true self |
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Real self |
A blending of the internal and external worlds involving intention and action plus environmental awareness, includes the feelings, strengths and limitations of the person as well as the reality in which the person exists |
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Reflection |
A response wherein the purpose is to express in words the feelings and attitudes sensed behind the words of the sender, the practitioner using reflection verbalizes both the content and the feelings that are implied by the client |
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Restatement |
The receiver of the message (practitioner) repeats the words of the speaker (the client) as they are heard |
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Self-awareness |
Referes to knowing one's own true nature; it is the ability to recognize one's own behavior, emotional responses, and effect on others, practitioners learn to be aware of their strengths and weaknesses in order to better serve clients |
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Therapeutic relationship |
The interaction between the practitioner and client, it differs from everyday relationships in that therapeutic relationships are key for facilitating the healing and rehabilitation process |
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Therapeutic use of self |
Involves awareness of oneself including such things as how one communicates, presents and relates with others |
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Universal stages of loss |
Denial, anger, bargaining, depression and acceptance, clients may go through some or all of these stages during the intervention process |
