Chapter 12

Front 1

When should an informal perfomance appraisal be conducted

Back 1

day to day

Front 2

The appraisal criteria, methods, and documentation must be designed to ensure that they are

Back 2

Job related

Front 3

By supplementing supervisory appraisals with peer evaluations, a supervisor can make the appraisal process

Back 3

More Accurate

Front 4

in some jobs, employees regularly get feedback on how well they are doing because feedback is built into the job. This is referred to as

Back 4

Intrinsic feedback

Front 5

If the company you are working for has a published handbook that describes performance appraisal procedures, the courts in most states consider it a

Back 5

binding contract

Front 6

The three most popular sets of criteria that supervisors appraise are

Back 6

a. employee behaviour,loyalty, and traits
g. individual task outcomes, behaviors, and traits
c.Employee work record, punctuality, and excellence <-wrong
d. individual temperamentt, munctuality, and thoroughness.
e. individual personality, task accomplishment, and attendance record.
page 336

Front 7

When you have to rate people on the degree to which they are dependable, confident, aggressive, and loyal, you are judging

Back 7

traits

Front 8

A major drawback to using the checklist approach is the

Back 8

a. time restrint
b. cost
c. central tendency error
d. halo error
e. similarity error < ---- wrong
pg 338

Front 9

One of the oldest and most popular methods of performance appraisal used to assess factors such as quantity and quality of work, job knowledge, cooperation, loyalty, dependability, etc., is the

Back 9

adjective rating scale

Front 10

A perfomance appraisal that requires supervisors to place their empoloyees into particlular classifications, such as "top one-fifth" or Second one-fifth" is the

Back 10

a. behaiorally anchored rating scale
b. relative standard method
c. group order ranking.
d. individual ranking method <0--=--- wrong
e. graphic rating scale
pg 340