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14 Cards in this Set

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the participation of different ages, genders, races, ethnicity, nationalities, and abilities in the workplace

diversity

the primary characteristics of diversity are:

age, gender, race, ethnicity, abilities, and sexual orientation

the secondary characteristics of diversity are:

work background, income, marital status, military experience, religious beliefs, geographic location, parental status, and education

Secondary characteristics are

malleable

each person is defined by the

interrelation of all characteristics

Workforce managers must consider

the complete person

By 2042, minorities will make up how much of the U.S population?

50 percent

More and more companies are trying to improve

human resource management

You must ______ its benefits and ______ its problems to effectively manage diversity

cultivate, minimize

The benefits of workforce diversity are:

more productive use of company's humans resources, reduction of conflict over differences, more working relationships among diverse employees, increased commitment to and sharing of organizational goals, increased innovation, and increased ability to serve the needs of diverse customers

legally mandated plans that try to increase job opportunities for minority groups by establishing specific hiring and promotion goals

affirmative action programs

when a company's policies force it to consider only minorities or women instead of hiring who is best qualified

Reverse discrimination

the number one ethical issue

the of time

human resources managers bust be aware of

legal issues regarding workers rights