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10 Cards in this Set

  • Front
  • Back

Mindset #1

Create a plan to win - every shift, every day

Mindset #2

Create enthusiasm that will engage the team to improve execution of the guiding principles and absolutes

Retail sales #1

Engage with guest on service and product



Prioritize guest before task

Host

No empty tables

Server #1

One stop shop



Pre-check order immediately

Cook

Support 10 minute tickets or less



Support dip tickets prepared immediately

QA

Food out of the window immediately

Server #2

Check back check down



Pre-bus to glasses

Busser

All tables and floors cleaned immediately

Retail sales #2

Engage with guest on service and product



Prioritize guest before task



Guest waiting in line, take action to expedite