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3 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Capacity Management |
Delicate Balancing Act. Underutilized and overstretched resources can be disadvantageous |
Definition |
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Level Strategy |
Maximise utilisation of expensive fixed resources. |
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Chase Strategy |
Adopted by high volume customer services. Provision of ready and rapid access to service. |
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