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32 Cards in this Set

  • Front
  • Back

What are the 4 phases of Marketing Management?

* Analysis phase


* Planning Phase


*Implementation phase


*Control phase




REMEMBER:


What an APIC (not epic) Question?

What are the key sections of any Marketing Plan?

COST A-B-C


* Current marketing situation /assessment


* Objectives and issues


* Strategy (for Marketing)


* Threat & opportunity analysis


* Action plan


* Budget


* Controls

What arethe 4 parts ofa Messaging Platform?

Tagline


Positioning statement


Talking points


Elevator pitch

What are 4 repositioning strategies?

1. Change Tangible Attributes


New prod. to same market


2. Change Product


Communicate to same market


3. Change Target Market


Same prod to new market


4. Change Product & Target Market


New prod to new market

What are the different buying situations:

Straight Re-Buy


Modified Re-Buy


New Acquisition

What are the stages of new product adoption?

Awareness


Interest


Evaluation


Trial


Adoption

What is a key influence on abuyer’s adoption profile?

Buyer’s perception of risk

What are the influences on the rate of adoption?

Relative competitive advantage, references, compatibility, complexity and ease of use

What are(Kotler’s) 4 Market Strategies?

Market Leader


Market Challenger


Follower


Nicher

Who is the person who developed the Product-Market Expansion grid?

Ansoff

What are the three levels ofbrand positioning and what do they mean?

Product Attributes –HybridCar


Product Benefits –Reduced Gas Costs


Product Values – GoGreen

What are the componentsof a Strategic Plan?

Objective


Goals


Vision Mission

What are the 7 P’s of the Marketing mix?

Product


Price


Place


Promotion


People


Process


Physical Proof

The 7 Stages of product life are:

Conceive


Plan


Develop


Qualify


Launch


Deliver


Retire

Write the value and definition for:


Positioning Statement

Unites the product w/ customer by


- connecting with what’simportant to them;


- differentiating from other for their attention, time anddollars.

Write the value and definition for:


Tagline

Express the product’s distinctive imprint or value with flair




<8 words




Provides awareness and spark to generate interest and motivate customers to ask a question

Write the value and definition for:


Messaging or Talking Points

VALUE


1. Concisely elaborate on positioning statement


2. Provide Proof


3. Tailor message to group




DEFINITION


4 to 6 key message building on positioning statement


Responses to most common questions

Write the value and definition for:


Elevator Pitch

Convert customer contact in 60 seconds or less




Variation on positioning tailored to customer

What's in Brand Positioning?

For (target audience), (brand name) is the (frame ofreference) that delivers (benefit/point of difference)because only (brand name) is (reason to believe)

What's in a Category Positioning?

(Product / Service / Company / Person) is the one (yourcategory) that provides (your target customer) with (yourkey benefit) because (reason to believe you can deliverthe benefit).

What's in a Target Positioning?

For (your target) who wants / needs (reason to buy yourproduct/service), the (your product or service) is a(category) that provides (your key benefit). Unlike (yourmain competitor), the (your product/service) (your keydifferentiator).

Define:


Promotion

• The communication link between buyers and sellers


• The function of informing, persuading, and influencing a purchase decision

Define:


Marketing Communications

• Messages that deal with buyer-seller relationships.


• The means by which firms attempt to inform, persuade, andremind customers about products and brands they sell.

Define:


Integrated Marketing Communications

• Coordination of all promotional activities to produce a unified, customer-focused promotional message.


• Increasingly important as communication channels proliferates

Define:


Distribution

Physically moving products and establishingintermediary relationships to support suchmovement.

Define:


Physical Distribution

The activities of distribution involved in thephysical relocation of products.

Define:


Channel of Distribution

The system of intermediaries (businessrelationships) established to guide themovement of a product.

What are Three Types of Distribution Channels?

Direct


Indirect


Dual Distribution

Name 5 Promotional Channels

Social Media


PR


Advertising


Direct Marketing


Word of Mouth


Events



Important factors in building a distribution channel

Cost


Coverage


Control

What are Porter's Competitive Strategies

Competitive Scope x Advantage


Differentiation (Broad Target)


Differentiation Focus (Narrow Target)


Cost Leadership (Broad Target)


Cost Focus(Narrow Target)

Diversification Strategies

Vertical Diversification(Least Riskiest)


Concentric Diversification


Conglomeratediversification (Riskiest)