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21 Cards in this Set

  • Front
  • Back
What is communications?
The passing and sharing of meaning (information)
Communication model (additional two parts)
(Noise)
Sender-Encode message-Media-Decoded by-receiver
\___________________Response___________________________/
FCB Model?
Represents left and right Brain and how to market based on which side of the brain your target market uses
What do models usually do?
deal with getting receivers to attend to the message, process, comprehend, and store the message
ELM Model?
(Elaboration Likelihood Model)
A generally accepted way that a person will process info and respond to a message (either will have high or low elaboration)
What is Cognitive Processing?
concerns how external info is transformed into meanings and how these meanings are combined to form judgments
Semiotics?
The study and nature of meaning (words, gestures, symbols)
Mnemonics?
Symbols, rhymes, jingles, and associations that aid learning
Two main channels we have in a Medium?
Personal and Non-personal
What is noise?
anything which interferes with what is trying to be said
What is feedback?
audience response from which advertisers can obtain information about how well the advertising message is received, the environment in which it is received, and the temperament and attitude of the consumer upon its reception.
What is Word of Mouth?
advertising communicated from one satisfied customer of a product or service to a family member, friend, or acquaintance who may be a prospective customer for the same product or service.
Define Decoding
the step in the communication process in which the receiver accepts and interprets the message.
Define Encoding
the translation of a message into code by a sender so that it can be relayed through a medium to a receiver.
Define Message?
all the activities which concentrate on the communication of the value of the product, or service
define attitude toward ad?
mental position or emotional feelings about the ad. Want to generate favorable perceptions toward the thing being advertised
AIDA Model?
Attention-attract the attention of the customer.
Interest-raise customer interest by focusing on and demonstrating advantages and benefits
Desire-convince customers that they want and desire the product or service and that it will satisfy their needs
Action-lead customers towards taking action and/or purchasing.
Define Channel?
A medium through which a message is transmitted to its intended audience, such as print media or broadcast (electronic) media.
Define receiver
the target of a message in the communication process
Define Central route to persuasion
This method focuses on facts and the content of the message in order to convince the listener
Define peripheral route to persuasion
involves being persuaded in a manner that is not based on the the message content (attractiveness of the speaker, like the person's voice)