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34 Cards in this Set
- Front
- Back
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1. WHAT IS TRUE ABOUT LIST VIEWS? Choose 3 answers.
A. LISTS CAN BE EXPORTED TO EXCEL B. YOU CAN PRINT UP TO 1000 RECORDS FROM THE PRINTABLE VIEW OF A LIST VIEW C. YOU CAN VIEW UP TO 2000 RECORDS ON A LIST VIEW D. SYSTEM ADMINISTRATORS CAN CREATE A LIST VIEW THAT CAN BE USED BY ALL USERS |
1. B,C,D
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2. WHAT INFORMATION CAN BE IS FOUND IN THE COMPANY PROFILE? Choose 4 answers.
A. LANGUAGE, LOCALE AND TIME ZONE B. USER PROFILES C. LICENSES D. STORAGE AND USED SPACE E. BUSINESS HOURS |
2. A,C,D,E
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3. IS IT POSSIBLE TO HAVE SIDEBAR SEARCH ENABLED WITH GLOBAL SEARCH?
A. YES IT IS THE SALESFORCE DEFAULT B. NO YOU CAN ONLY HAVE ONE OR THE OTHER DEPENDING ON YOUR CHATTER SETTINGS C. YES BUT YOU HAVE TO CONTACT SALESFORCE TO ENABLE THAT FEATURE |
3. B
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4. AFTER A CUSTOM FISCAL YEAR IS IMPLEMENTED IN SALESFORCE, YOUR COMPANY DECIDES TO CHANGE TO THE GREGORIAN CALENDAR FOR FISCAL PURPOSES. WHICH OF THE FOLLOWING IS THE CLICK PATH TO DO THIS?
A. (YOUR NAME) | SETUP | CUSTOMIZE | USER INTERFACE B. (YOUR NAME) | SETUP | MANAGE USERS | PROFILES|SYSTEM PERMISSIONS C. (YOUR NAME) | SETUP | COMPANY PROFILE | FISCAL YEARS D. NONE OF THE ABOVE |
4. D
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5. WHAT IS THE IMPACT ON A USER IF THE ORGANIZATION LEVEL LOCALE CHANGES?
A. THE DEFAULT LOCALE OF THE USER IS ALSO SET TO THE NEW ORGANIZATION LEVEL LOCALE B. THE USER IS ASKED PROMPTED IF HE WOULD LIKE TO CHOOSE A NEW ORGANIZATION LOCALE OR HIS OWN LOCALE C. NO IMPACT ON THE USER AS HE KEEPS USING HIS OWN DEFAULT LOCALE D. FROM A NEW SESSION, USER WILL SEE EVERYTHING IN THE NEW ORGANIZATION LOCALE |
5. C
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6. WHICH OF THE FOLLOWING IS NOT A STANDARD SALESFORCE.COM APPLICATION?
A. SERVICE B. SALES C. CALL CENTER D. COMMUNITY E. MARKETING |
6. A
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7. DELETING A TAB FROM AN APPLICATION…
A. DELETES THE TAB FROM SALESFORCE.COM B. DELETES THE TAB FROM THAT APPLICATION C. DELETES THE OBJECT FROM SALESFORCE.COM D. DELETES THE OBJECT AND ALL THE RECORDS IN THAT OBJECT FROM SALESFORCE.COM E. NONE OF THE ABOVE |
7. B
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8. HOW MANY FIELDS CAN BE ENABLED FOR TRACKING ON A CUSTOM OBJECT?
A. 10 B. 20 C. 30 D. 5 |
8. B
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9. WHAT IS THE CLICK PATH TO ENABLE ENHANCED LISTS?
A. (YOUR NAME) | SETUP | CUSTOMIZE | USER INTERFACE B. (YOUR NAME) | SETUP | MANAGE USERS | PROFILES|SYSTEM PERMISSIONS C. (YOUR NAME) | SETUP | CUSTOMIZE| ACTIVITIES| ACTIVITY SETTINGS |
9. A
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10. WHICH CAN BE ACCESSED BY A CHATTER FREE USER? Choose 4 answers
A. PEOPLE B. CONTENT C. CHATTER PROFILES D. GROUPS E. FILES F. LEADS |
10. A,C,D,E
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11. WHAT HAPPENS WHEN A USER OWNS AN OPPORTUNITY RECORD BUT DOES NOT HAVE THE READ PERMISSION ON OPPORTUNITY OBJECT?
A. HE STILL SEES THE OPPORTUNITY RECORD B. HE IS NOT ABLE TO SEE THE OPPORTUNITY RECORD C. THIS CASE CAN NEVER ARISE |
11. B
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12. YOU HAVE BEEN ASKED TO CREATE A ROLE HIERARCHY FOR YOUR ORGANIZATION. WHAT DO YOU NEED TO CONSIDER WHEN ASSIGNING USERS TO ROLES? Choose 2 .
A. USERS REQUIRING VISIBILITY TO THE ENTIRE ORGANIZATION SHOULD BELONG TO THE HIGHEST LEVEL IN THE HIERARCHY. B. IT IS NOT NECESSARY TO CREATE INDIVIDUAL ROLES FOR EACH TITLE AT YOUR COMPANY. RATHER YOU WANT TO DEFINE A HIERARCHY OF ROLES TO CONTROL ACCESS OF INFORMATION ENTERED BY USERS IN LOWER LEVEL ROLES. C. WHEN AN ACCOUNT OWNER IS NOT ASSIGNED A ROLE, THE SHARING ACCESS FOR RELATED CONTACTS DEFAULTS TO READ/WRITE D. ALL USERS REQUIRING VISIBILITY TO THE ENTIRE ORGANIZATION SHOULD BE NEXT TO THE CEO IN THE HIERARCHY. |
12. A,B
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13. WHICH OF THE FOLLOWING PROFILE PERMISSIONS WILL ENABLE THE USER TO EDIT ANY RECORD, REGARDLESS OF THE SHARING MODEL?
A. CUSTOMIZE APPLICATION B. VIEW SETUP AND CONFIGURATION C. VIEW ALL DATA D. MODIFY ALL DATA E. NONE OF THE ABOVE |
13. D
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14. WHICH OBJECTS MAY HAVE SHARING RULES?
A. ALL STANDARD OBJECTS ONLY B. CUSTOM OBJECTS ONLY C. ALL STANDARD AND CUSTOM OBJECTS D. ALL CUSTOM OBJECTS AND SOME STANDARD OBJECTS E. ALL STANDARD OBJECTS AND SOME CUSTOM OBJECTS |
14. D
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15. THE ACCESS SETTINGS WHEN SETTING ORGANIZATION WIDE DEFAULTS ARE: Choose 2 .
A. PRIVATE, PUBLIC READ ONLY, PUBLIC READ/WRITE, PUBLIC READ/ WRITE/TRANSFER AND CONTROLLED BY PARENT B. NOT USED TO CONTROL THE ABILITY TO CREATE OR DELETE RECORDS C. ARE USED TO CONTROL THE ABILITY TO CREATE OR DELETE RECORDS D. AVAILABLE FOR STANDARD OBJECTS ONLY |
15. A,B
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16. JOHN OWNS 20 OPPORTUNITIES. WHENEVER THE REGIONAL SALES MANAGER RUNS AN OPPORTUNITY REPORT, THESE 20 RECORDS DO NOT APPEAR. IF YOU ARE THE SYSTEM ADMINISTRATOR, WHAT WILL YOU CHECK TO CORRECT THIS ISSUE?
A. CHECK IF JOHN'S USER LICENSE TO SEE IF HE IS NOT ASSIGNED A SALESFORCE LICENSE. B. VERIFY IF JOHN HAS A ROLE DEFINED IN HIS USER PROFILE THAT IS IN THE REGIONAL SALES MANAGER'S HIERARCHY C. ENSURE THAT BOTH JOHN AND THE REGIONAL SALES MANAGER ARE MARKETING USERS. D. CHECK THAT THE “RUN REPORTS” PERMISSION IN THE REGIONAL SALES MANAGER'S USER PROFILE IS CHECKED |
16. B
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17. AS A SYSTEM ADMINISTRATOR, WHAT CAN YOU DO WHEN CREATING LIST VIEWS? Choose 3 answers.
A. FILTER THE TYPE OF RECORDS TO DISPLAY. B. ASSIGN THE LIST VIEW TO DIFFERENT PROFILES. C. CREATE A LIST VIEW THAT ONLY THE VP OF FINANCE CAN SEE D. SET THE FIELDS INCLUDED IN THE LIST VIEW. |
17. A,C,D
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18. IF THE ORG WIDE DEFAULT IS PUBLIC READ/WRITE FOR AN OBJECT, WHERE IN SALESFORCE TO YOU GO TO RESTRICT ACCESS TO THAT OBJECT?
A. PROFILE B. ROLE HIERARCHY C. RECORD TYPE D. PAGE LAYOUT |
18. A
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19. WHICH FEATURES IN SALESFORCE RESTRICT LOGIN ACCESS TO THE APPLICATION? Choose 3 answers.
A. PROFILE-BASED IP RESTRICTIONS B. ORGANIZATION-WIDE IP RESTRICTIONS C. PROFILE-BASED LOGIN HOUR RESTRICTIONS D. ORGANIZATION-WIDE LOGIN HOUR RESTRICTIONS |
19. A,B,C
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20. WHEN ARE FORMULA FIELDS RE - CALCULATED?
A. EVERY 15 MINUTES B. EVERY TIME THEY ARE SEEN (VIEWED) C. AFTER EVERY DML OPERATION D. ADMIN CAN SET THE TIME OF REFRESH |
20. B
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21. FOR WHICH OF THE FOLLOWING IS INLINE EDITING NOT SUPPORTED? Choose 4.
A. SYSTEM FIELDS B. CASE STATUS C. RELATED LISTS D. CONTACT PHONE NUMBER E. LIST VIEWS F. READ-ONLY FIELDS G. CALCULATED FIELDS |
21. A,C,F,G
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22. WHEN CHANGING THE DATA TYPE OF A FORMULA FIELD, WHICH SCENARIO WOULD RESULT IN DATA LOSS? Choose 2 .
A. CHANGING FROM PICKLIST TO MULTI-PICKLIST. B. CHANGING FROM PICKLIST TO TEXT. C. CHANGING TO OR FROM TYPE DATE OR DATE/TIME. D. CHANGING TO A CURRENCY FROM ANY OTHER TYPE. |
22. C,D
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23. WHICH STATEMENT IS NOT TRUE ABOUT SHARING RULES?
A. WHEN YOU DELETE A SHARING RULE, SHARING ACCESS CREATED BY THAT RULE IS AUTOMATICALLY REMOVED B. WHEN YOU MODIFY WHICH USERS ARE IN A GROUP, ROLE, OR TERRITORY, THE SHARING RULES ARE REEVALUATED TO ADD OR REMOVE ACCESS AS NECESSARY. C. IF MULTIPLE SHARING RULES GIVE A USER DIFFERENT LEVELS OF ACCESS TO A RECORD, THE USER GETS THE MOST RESTRICTIVE ACCESS LEVEL. E. SHARING RULES APPLY TO BOTH ACTIVE AND INACTIVE USERS F. YOU CAN USE SHARING RULES TO GRANT WIDER ACCESS TO DATA. YOU CANNOT RESTRICT ACCESS BELOW YOUR ORGANIZATION-WIDE DEFAULT LEVELS. |
23. C
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24. WHICH IS TRUE ABOUT FIELD DEPENDENCIES?
A. DELETING THE DEPENDENCY REMOVES THE LOGIC THAT DEFINES HOW THE VALUES OF THE PICKLIST DEPEND ON THE CONTROLLING FIELD AND RESETS THE VALUES OF THE DEPENDENT FIELD IN AFFECTED RECORDS B. A MULTI-SELECT PICKLIST CAN BE A DEPENDENT FIELD. C. ALL STANDARD AND CUSTOM FIELDS CAN BE CONTROLLING FIELDS. D. SOME STANDARD FIELDS CAN BE USED AS DEPENDENT FIELDS. |
24. B
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25. JOE SEES THE EVENT DETAILS IN SINGLE-USER CALENDAR VIEW BUT HE ONLY SEE BLUE BARS ON MULTI-USER CALENDAR VIEW. WHICH OF THE FOLLOWING STATEMENTS IS TRUE?
A. THIS COULD BE AN ISSUE WITH THE BROWSER. B. HIS EVENTS FALL OUTSIDE HIS BUSINESS HOURS. C. HE NEEDS TO ASK SYS ADMIN TO ENABLE SHOW EVENT DETAILS ON MULTI-USER CALENDAR VIEW D. THOSE ARE PRIVATE EVENTS WHICH DO NOT APPEAR ON MULTI-USER VIEW. |
25. B
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26. THE SUPPORT MANAGER WANTS TO SEE THE MOBILE PHONE AND EMAIL ADDRESS OF THE CASE OWNER ON EACH CASE RECORD. HOW CAN THIS BE DONE THE MOST EFFICIENTLY AND ACCURATELY?
A. BY USING A DATA VALIDATION RULE TO REQUIRE THE CASE OWNER TO ENTER THEIR MOBILE PHONE AND EMAIL ADDRESS IN TWO CUSTOM FIELDS ON EACH CASE RECORD. B. CREATE A FIELD DEPENDENCY WHERE CASE OWNER IS CONTROLLING FIELD AND EMAIL ADDRESS IS DEPENDENT. C. BY CREATING TWO TEXT FORMULA FIELDS – ONE WHICH PULLS THE EMAIL ADDRESS AND ONE THAT PULLS THE MOBILE PHONE NUMBER FROM THE USER RECORD. D. BY MAKING EMAIL ADDRESS AND MOBILE PHONE NUMBER REQUIRED FIELDS ON CASE RECORDS. |
26. C
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27. OWD FOR CONTACTS IS SET TO PUBLIC READ. WHAT ACCESS TO CONTACTS WILL YOU BE ABLE TO SET FOR RECORDS NOT OWNED WHEN CREATING A ROLE?
A. NO CHOICES WILL LIST FOR CONTACTS B. ONE CHOICE – PUBLIC READ/WHITE C. TWO CHOICES – PUBLIC READ OR PUBLIC READ/WRITE D. THREE CHOICES – NO ACCESS, PUBLIC READ OR PUBLIC READ/WRITE |
27. B
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28. AN ADMINISTRATOR CREATED TWO PICKLIST FIELDS: CANDY MANUFACTURER (HERSHEY, MARS) AND CANDY TYPE (KISSES, SNICKERS, REECES PEANUT BUTTER CUPS, M&MS). IS IT POSSIBLE TO RELATE THE FIELDS TOGETHER SO THAT THE CANDY MANUFACTURER FIELD COULD IMPACT THE CHOICES LISTED IN THE CANDY TYPE FIELD?
A. YES, THE CANDY MANUFACTURER IS A DEPENDENT PICKLIST, AND THE CANDY TYPE IS A CONTROLLING PICKLIST B. YES, THE CANDY MANUFACTURER IS A CONTROLLING PICKLIST AND THE CANDY TYPE IS A DEPENDENT PICKLIST C. YES, THE CANDY MANUFACTURER IS A MASTER AND THE CANDY TYPE IS THE DETAIL D. NO, BECAUSE THEY ARE BOTH CUSTOM FIELDS E. NO, BECAUSE THEY ARE BOTH PICK FIELDS |
28. B
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29. WHICH FUNCTIONS ARE AVAILABLE WITH STANDARD FIELDS? CHOOSE ALL THAT APPLY. Choose 3 answers.
A. ADDING OR REMOVING NON-REQUIRED FIELDS FROM THE PAGE LAYOUT. B. CHANGING FIELD LABELS C. AUTO POPULATE FROM RELATED RECORD D. ADDING HELP TEXT TO CERTAIN FIELDS. |
29. A,B,D
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30. WHO CAN MANUALLY SHARE A RECORD? (SELECT ALL THAT APPLY) Choose 3 answers.
A. THE OWNER OF THE RECORD B. ANYONE ON THE ROLE HIERARCHY, DIRECTLY BELOW THE OWNER OF THE RECORD C. SYSTEM ADMINISTRATOR PROFILE D. ANYONE WITH MODIFY ALL DATA ON THEIR PROFILE |
30. A,C,D
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31. FOR HOW MANY DAYS DELETED RECORDS ARE KEPT IN THE RECYCLE BIN?
A. 15 B. 30 C. 45 D. 60 |
31. A
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32. WHICH OF THE FOLLOWING IS NOT A VALID BUSINESS PROCESS IN SALESFORCE.COM?
A. SALES PROCESSES B. MARKETING PROCESS C. LEAD PROCESSES D. SUPPORT PROCESSES E. SOLUTION PROCESSES |
32. B
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33. A CUSTOM FIELD IS MADE READ ONLY BY FIELD LEVEL SECURITY AND REQUIRED FROM PAGE LAYOUT. THE FIELD WILL BE
A. READ ONLY FOR THE USER B. REQUIRED FOR THE USER C. THROWS AN ERROR AND DON’T ALLOW TO MAKE READ ONLY FIELD MANDATORY FROM PAGE LAYOUT D. USER IS GIVEN A CHOICE IN A POP UP WINDOW |
33. A
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34. WHICH OF THE FOLLOWING IS TRUE ABOUT PAGE LAYOUTS?
A. CONTROL THE LAYOUT AND ORGANIZATION OF DETAIL AND EDIT PAGES B. CONTROL WHICH FIELDS, RELATED LISTS, AND CUSTOM LINKS USERS SEE, ON DETAIL AND EDIT PAGES ONLY C. CONTROL WHICH STANDARD AND CUSTOM BUTTONS DISPLAY ON DETAIL PAGES AND RELATED LISTS D. DETERMINE WHETHER FIELDS ARE VISIBLE, READ ONLY, OR REQUIRED, ON DETAIL AND EDIT PAGES ONLY E. ALL OF THE ABOVE |
34. E
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