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29 Cards in this Set

  • Front
  • Back
activity analysis
The study of employee effort and other business records to determine the cost of activities.
appraisal costs
Costs to detect, measure, evaluate, and audit products and processes to ensure that they conform to customer requirements and performance standards.
backflush accounting
Simplification of the accounting system by eliminating accumulation and transfer of costs as products move through production.
conversion costs
The combination of direct labor and factory overhead costs.
cost of quality report
A report summarizing the costs, percent of total, and percent of sales by appraisal, prevention, internal failure, and external failure cost of quality categories.
costs of quality
The cost associated with controlling quality (prevention and appraisal) and failing to control quality (internal and external failure).
electronic data interchange (EDI)
An information technology that allows different business organizations to use computers to communicate orders, relay information, and make or receive payments.
employee involvement
A philosophy that grants employees the responsibility and authority to make their own decisions about their operations.
enterprise resource planning (ERP)
An integrated business and information system used by companies to plan and control both internal and supply chain operations.
external failure costs
The costs incurred after defective units or services have been delivered to consumers.
internal failure costs
The costs associated with defects that are discovered by the organization before the product or service is delivered to the consumer.
just-in-time (JIT) processing
A processing approach that focuses on eliminating time, cost, and poor quality within manufacturing and nonmanufacturing processes.
lead time
The elapsed time between starting a unit of product into the beginning of a process and its completion.
non-value-added activity
The cost of activities that are perceived as unnecessary from the customer’s perspective and are thus candidates for elimination.
non-value-added lead time
The time that units wait in inventories, move unnecessarily, and wait during machine breakdowns.
nonfinancial measure
A performance measure that has not been stated in dollar terms.
Pareto chart
A bar chart that shows the totals of a particular attribute for a number of categories, ranked left to right from the largest to smallest totals.
prevention costs
Costs incurred to prevent defects from occurring during the design and delivery of products or services.
process-oriented layout
Organizing work in a plant or administrative function around processes (tasks).
product-oriented layout
Organizing work in a plant or administrative function around products; sometimes referred to as product cells.
pull manufacturing
A just-in-time method wherein customer orders trigger the release of finished goods, which triggers production, which triggers release of materials from suppliers.
push manufacturing
Materials are released into production and work in process is released into finished goods in anticipation of future sales.
radio frequency identification devices (RFID)
Electronic tags (chips) placed on or embedded within products that can be read by radio waves that allow instant monitoring or production location.
Raw and In Process (RIP) Inventory
The capitalized cost of direct materials purchases, labor, and overhead charged to the production cell.
Six-Sigma
A quality improvement process developed by Motorola Corporation consisting of five steps: define, measure, analyze, improve, and control (DMAIC).
supply chain management
The coordination and control of materials, services, information, and finances as they move in a process from supplier, through the manufacturer, wholesaler, and retailer to the consumer.
value-added activity
The cost of activities that are needed to meet customer requirements.
value-added lead time
The time required to manufacture a unit of product or other output.
value-added ratio
The ratio of the value-added lead time to the total lead time.