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25 Cards in this Set
- Front
- Back
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What printer problem produces dim, ghosted images of previous pages on printout? |
A broken cleaning blade |
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A laptop boots properly and seems to run, but the screen is not lit. You can see a dim image of the desktop, but it is very difficult to see. What's the problem? |
The inverter has failed. |
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You are troubleshooting paper jams on an inkjet printer. What are the two most likely causes? |
Using the wrong type of paper Worn pickup roller |
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A business customer called to ask for your advice. The customer wants to be able to distribute draft copies of documents for review and comment. The review copies should include the document formatting. Employees will be using IOS, Windows, and mobile devices to review the documents. What technology should the customer use? |
Print to PDF |
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You are selecting an optical data storage media. Your primary need is to allow for maximum data storage. Which media type should you use? |
Blu-Ray (BD-R) DL - stores up to 50 Gb |
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You are implementing a wireless network. You want to provide the best security during data transmission. What should you do? |
Implement WPA-2 |
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Front-side bus |
Carries data between the CPU and the northbridge chipset |
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nslookup |
Used to connect to a Domain Name System (DNS) server and troubleshoot network issues related to computer and internet names |
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Quality of Serve router feature |
allows you to control the bandwidth in your network and prioritize packets. Used for critical applications. |
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You want to repair disk errors and recover data from bad sectors on a user's laptop. Which two chkdsk switches allow you to repair and extract data from the bad sectors? |
/f - fixes disk errors /r - finds the bad sectors on a disk and recovers any data that can be salvaged. |
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A customer's home office is set up with primarily Apple devices. This includes an AirPrint-enabled printer. The customer wants to be able to configure and print to the AirPrint-enabled printer from a PC running Microsoft Windows. What should the customer do |
Install Bonjour - locates devices such as printers, other computers, and the services that those devices offer on a local network using mDNS service records. Works with macOS, IOS, and Windows. |
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IPv6 loopback address |
127.0.0.1. you would use this ping command to test the TCP/IP stack
` |
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You are diagnosing a problem with a laser printer. The laser printer prints the diagnostic print page correctly. However, when a user attempts to print a document, gibberish characters are printer to the page. What's the problem? |
Reinstall the print driver - corrupted driver will perform task incorrectly. If a test print comes out correctly, then the problem is most likely the printer driver. Driver is responsible for translating print commands. |
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Components needed for a high-performance gaming computer |
500 gb HDD hard disk CPU-mounted fans |
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You need to modify the boost order on a computer. You start up the computer but are prevented from modifying the BIOS configuration settings. The previous user protected the BIOS with an administrator password. You do not know the password. The BIOS chip is socket-mounted. You turn off and unplug the computer. what should you do next? |
Remove the CMOS battery from the motherboard for a few minutes, and then replace the battery, restore power, and restart. |
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Carries data signals as light, making it immune to RFL |
single mode multimode |
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Has a smaller core, typically 9 microns |
single mode |
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Supports transmissions of over 10 miles |
single mode |
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Uses relatively inexpensive transmitters and receivers |
multimode |
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User needs to be able to read data from and write data to her camera's memory card on her personal computer. What should she install? |
Media reader - as known as a memory card reader, can read one or more type of media cards. Can connect to USB port. Some types of media readers can read multiple card types, including SD cards, CompactFlash cards, and microSD cards. |
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A small business is setting up a secure system room with three servers in a storage area. Space is extremely limited. The customer wants to share one keyboard, monitor, and mouse between the three computers. What should the customer use? |
KvM switch - keyboard, video, mouse |
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What will be the result of enabling airplane mode on a mobile plane? |
WI-FI, cellular connections, and Bluetooth will be disabled. |
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You provide technical support for your company. A user warns you to configure the computer to prevent anyone else from being able to boot it. What should you do? |
Set the UEFI user password - Unified Extensible Firmware Interface - performs same basic functions as BIOS |
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What is a benefit of using an SSD instead of an HDD? |
An SSD allows for faster random readsq |
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You receive a service update from your PC's manufacturer for a PC you recently purchased. You need to update the PC's BIOS. What are the best methods for updating the BIOS? |
Download the BIOS installation file from the manufacturer and flash the BIOS Download a BIOS update file from the manufacturer and run an installation program in Windows and flash the BIOS |
