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Step 1

Greet the guests as they enter.

Step 2

Beat to the seat.

Step 3

Suggestive sell.

Step 4

Write & price check.

Step 5

Stand on mark, call order.

Step 6

Wait for call back.

Step 7

Anticipate customer needs.

Step 8

Deliver hot food.

Step 9

Prebus & suggestive sell.

Step 10

Take payment at register.


Ask how was the meal.


Thank them for coming.


Invite guest back.