Listening is the ability to accurately receive and interpret messages in the communication process (Listening Skills, 2015). Listening is a huge part of the communication process and doing it effectively is a key skill to develop. Being able to understand what your boss is asking you to do and how to do it, working alongside a co-worker or getting feedback from a customers are all examples of communication to you. Being able to understand and react effectively to these situations will really determine how effective of a worker you are. On skillsyouneed.com there are 10 tips to help you become a more effective listener http://www.skillsyouneed.com/ips/listening-skills.html
Assertiveness means standing up for your own …show more content…
The goal is to provide effective feedback in hopes that you can help someone do a better job in the future. It is important to learn how to give effective feedback but also to learn how to receive feedback without being offended. This is useful in the work place because it's a way to stop repeated problems from happening. If someone isn't doing a job as expected, by addressing the issue as soon as it happens, you can stop it from happening over and over. This leads to a more productive and effective workplace. At the same time, if you weren't doing a job properly, by getting feedback and changing your actions, it will help you become a better worker. On skillsyouneed.com it breaks down how to give and receive effective feedback …show more content…
By being a good interviewer, you will be able to select the right questions to ask potential employees and also be able to interpret the answers you are given. Some people are good at telling the interviewer what they want to hear so it's important to not just listen to what they have to say, but read body language and use your best judgement. By effectively interviewing and hiring the right fit for your company, this will lead to higher employee job satisfaction and lower turnover. On skillsyouneed.com there is a guide on how to conduct a professional interview