Written Assignment Unit 6
Improving Interpersonal Skills
University of the People
Candidates with a well-rounded set of interpersonal skills are preferred by employers. This paper will discuss six important interpersonal skills an individual should possess and provide resources for improvement.
According to Sheth (2014), “Listening is the ability to accurately receive and interpret messages in the communication process.” 1 It seems so simple, stop talking and stop thinking about what you want to say. Listening is more than hearing sounds, it requires focus on the part of the listener. If one wants to be a truly effective listener, consider putting the 10 rules of effective listening into practice. The rules can be found here; http://www.skillsyouneed.com/ips/listening-skills.html. To summarize, they are; 1. Stop talking, 2. Focus on the speaker, 3. Maintain eye contact, 4. Remove distractions, 5. Empathize, 6. Be patient, 7. Be impartial. 8. Hear the pitch, tone and volume. 9. Listen for the ideas, 10. Watch for body language. A good listener is often a better performer and will be a valued team member.
Assertiveness is protecting one’s legitimate rights, without violating the rights of others. Assertiveness is born of high self-esteem and when …show more content…
This is an often overlooked skill that can make one invaluable to a company. Some people fear that by teaching someone else how to do what they do, they can be replaced. No company executive is willing to be held hostage by an employee. This tactic is almost sure to fail and frequently results in termination. Employees who are cross trained, able to step in to another roll when needed and most of all willing to teach others, are valued by companies. This link may prove helpful, if you are inclined to learn more; https://www.mindtools.com/pages/article/newTMM_15.htm A good coach is an asset to any organization and unlikely to be dismissed
Improving Interpersonal Skills
University of the People
Candidates with a well-rounded set of interpersonal skills are preferred by employers. This paper will discuss six important interpersonal skills an individual should possess and provide resources for improvement.
According to Sheth (2014), “Listening is the ability to accurately receive and interpret messages in the communication process.” 1 It seems so simple, stop talking and stop thinking about what you want to say. Listening is more than hearing sounds, it requires focus on the part of the listener. If one wants to be a truly effective listener, consider putting the 10 rules of effective listening into practice. The rules can be found here; http://www.skillsyouneed.com/ips/listening-skills.html. To summarize, they are; 1. Stop talking, 2. Focus on the speaker, 3. Maintain eye contact, 4. Remove distractions, 5. Empathize, 6. Be patient, 7. Be impartial. 8. Hear the pitch, tone and volume. 9. Listen for the ideas, 10. Watch for body language. A good listener is often a better performer and will be a valued team member.
Assertiveness is protecting one’s legitimate rights, without violating the rights of others. Assertiveness is born of high self-esteem and when …show more content…
This is an often overlooked skill that can make one invaluable to a company. Some people fear that by teaching someone else how to do what they do, they can be replaced. No company executive is willing to be held hostage by an employee. This tactic is almost sure to fail and frequently results in termination. Employees who are cross trained, able to step in to another roll when needed and most of all willing to teach others, are valued by companies. This link may prove helpful, if you are inclined to learn more; https://www.mindtools.com/pages/article/newTMM_15.htm A good coach is an asset to any organization and unlikely to be dismissed