Communication is a big part of everyday life and one aspect of communication is listening. Listening is a process by which we make sense of what we hear and respond. There are four main listening styles and five stages of the listening process. The listening process involves five stages which are receiving, understanding, evaluating, remembering, and responding. The first and probably most important stage of the listening process is receiving.
Receiving is the act of actually absorbing the information being expressed to you, whether verbally or non-verbally. Not all communication is done through speech, and not all listening is done with ears. Communication can be received in the form of phone, email, text, face to face, or through a third …show more content…
If you want to remember what someone says or the names of various people, this information needs to pass from your short-term memory into long-term memory. Short-term memory is limited in capacity—you can hold only a small amount of information there. Long-term memory is unlimited. (Boundless, B.,2014)
The last stage of the listening process is responding. This stage can only take place once all of the other stages have been completed. This sounds like a long process but really happens as quickly as the conversation begins and ends. At this point you will be able to address the speaker’s most important points, with an awareness of the circumstances and context surrounding their words. Once all stages of the listening process are complete it is important to understand the transition between listening and speaking. Some key tips to keep in mind in this process are address the speakers points and don’t complete their sentences. (Boundless, B.,2014)
Listening is important and it is also detrimental that all of the listening styles are understood and applied to the right communication channel. The four main listening styles are relational, analytical, critical, and task-oriented. Listening serves many purposes, and …show more content…
The type of listening we engage in affects our communication and how others respond to us. The first listening style is relational. The relational listening style refers to listening in order to develop or sustain a relationship. This style is not only good in family relationships but also is important in areas such as negotiation and sales, where it is helpful if the other person likes you and trusts you. There are three behaviors that are important to effective relationship listening: attending, supporting, and empathizing.
Receiving is the act of actually absorbing the information being expressed to you, whether verbally or non-verbally. Not all communication is done through speech, and not all listening is done with ears. Communication can be received in the form of phone, email, text, face to face, or through a third …show more content…
If you want to remember what someone says or the names of various people, this information needs to pass from your short-term memory into long-term memory. Short-term memory is limited in capacity—you can hold only a small amount of information there. Long-term memory is unlimited. (Boundless, B.,2014)
The last stage of the listening process is responding. This stage can only take place once all of the other stages have been completed. This sounds like a long process but really happens as quickly as the conversation begins and ends. At this point you will be able to address the speaker’s most important points, with an awareness of the circumstances and context surrounding their words. Once all stages of the listening process are complete it is important to understand the transition between listening and speaking. Some key tips to keep in mind in this process are address the speakers points and don’t complete their sentences. (Boundless, B.,2014)
Listening is important and it is also detrimental that all of the listening styles are understood and applied to the right communication channel. The four main listening styles are relational, analytical, critical, and task-oriented. Listening serves many purposes, and …show more content…
The type of listening we engage in affects our communication and how others respond to us. The first listening style is relational. The relational listening style refers to listening in order to develop or sustain a relationship. This style is not only good in family relationships but also is important in areas such as negotiation and sales, where it is helpful if the other person likes you and trusts you. There are three behaviors that are important to effective relationship listening: attending, supporting, and empathizing.