The new Managing Director at Joicey Limited realises that it is necessary to develop a more positive attitude from staff towards the organization. Moreover, she is aware of the potential benefits of an engaged workforce in terms of increased profitability, improved organisational efficiency and increased job satisfaction.
“Culture can be defined as the set of key values, assumptions, understandings, and norms that is shared by members of an organization and taught to new members as correct” (Daft, 2008, p. 378). It can be stated that culture helps employees to develop a collective identity and know how to work together effectively. Culture in internal integration guides day to day working relationships and determines how people communicate in the organisation, what behaviour is acceptable or not and how power and status is assigned (Tourish and Hargie, 2004). It is important for the business to put …show more content…
Employees demonstrate dissatisfaction and frustration by the fact that the leaders tend to centralise authority and derive power from position, which is linked to the autocratic style. Managers should implement democratic leadership style, where leader delegates authority to others, encourages participation, relies on subordinates’ knowledge for completion of tasks and also depends on subordinate respect for influence (Daft, 2008). It can be stated that this would impact on the workforce by giving them the opportunity to discuss the issues and problem involved and also share the decision making (Harding, 1987). This can be supported by Likert who states that: “leadership style is significant in securing positive motivation and sustaining high productivity” (Harding, 1987, p.