Assignment 3: Communication Interaction, Questions And Answers

The purpose of this memorandum is to answer questions regarding a communication interaction. The assignment itself is a paragraph regarding a product manager of a large pharmaceutical company named Aaron. Aaron does not present his information during meetings well which results in a large amount of follow-up e-mails from employees. Aaron does not like receiving these e-mails and attacks his employees by sending rude emails regarding their lack of attention during meetings. Aaron was demoted from his position after his department made a mistake during the production of a pain reliever that resulted in a recall. In the following paragraphs I have evaluated the situation and advised how to handle the situation properly.

Being confrontational in e-mails with employees is not an effective way to …show more content…
First, Aaron would need to know himself. He would need to know that to demonstrate professionalism that his e-mails would need to be written properly and convey a positive attitude. Knowing what his skills are regarding his e-mail communication would help him better evaluate what he needs to work on in the future. Next, Aaron would read his e-mails and evaluate the professional context. Since Aaron should not be using his work e-mail for personal use he would know that he needs to respond to each one of his e-mails to his coworkers with a level of professionalism. Then, Aaron should construct an e-mail that relays the information properly and makes sure that the way his e-mail is worded cannot be construed into a negative effect. Once this is completed Aaron would send the e-mail and his communication interaction would have occurred. Finally, Aaron would need to take a step back and reflect on the communication interaction had occurred and if he communicated to the best of his abilities. While Aaron was reflecting he could think of ways he could improve on his communication