The assigned reading for forum 6 provided insight on organizational management and leadership from a theoretical basis. The impact of conflict and appropriate management styles were discussed. Lastly, the pros, cons, types, and appropriate use of teams were reviewed along with the characteristics of high and low performance teams.
Three Concepts Three of the most important concepts from the readings this week are functional versus dysfunctional conflict, conflict management styles, and organizational use of teams.
Functional vs. Dysfunctional Conflict. In the healthcare sector, leaders share a basic truth and understanding in regards to the healthcare environment. Leaders share with staff and prospective staff that the only true …show more content…
As indicated previously, with people and processes, whether from an individual or group perspective, the risk of conflict is present. Leadership and management’s handling of organizational conflict is a critical determinant of the employees’ actions toward the achievement of the organizational goals (Saeed, Almas, Anis-ul-Hag, & Niazi, 2014). Conflict should be managed to ensure it maintains a functional status; otherwise, organizational success will be hampered (Satterlee, 2013). Regardless of the conflict, managers must maintain a healthy working environment. Effective managers should not avoid conflict or seek to accommodate one individual over another (Satterlee, 2013). Other techniques involve competition or compromise, both typically resulting in a win/lose situation (Satterlee, 2013). A manager seeking a win/win should seek a collaborative effort where meetings are frequent, active listening is occurring, and difference are respected and worked through (Satterlee, 2013).
Teams. An organization’s use of teams in the workplace is a common phenomena in the 21st century. According to Plessis (2012), organizations are increasing their use of teams in the quest for improved performance and to meet the demand and challenges of the 21st-century. Informal teams gather together without a manager to work together to achieve a common goals Informal teams have the ability to accomplish things that might not be possible within the formal organizational
Three Concepts Three of the most important concepts from the readings this week are functional versus dysfunctional conflict, conflict management styles, and organizational use of teams.
Functional vs. Dysfunctional Conflict. In the healthcare sector, leaders share a basic truth and understanding in regards to the healthcare environment. Leaders share with staff and prospective staff that the only true …show more content…
As indicated previously, with people and processes, whether from an individual or group perspective, the risk of conflict is present. Leadership and management’s handling of organizational conflict is a critical determinant of the employees’ actions toward the achievement of the organizational goals (Saeed, Almas, Anis-ul-Hag, & Niazi, 2014). Conflict should be managed to ensure it maintains a functional status; otherwise, organizational success will be hampered (Satterlee, 2013). Regardless of the conflict, managers must maintain a healthy working environment. Effective managers should not avoid conflict or seek to accommodate one individual over another (Satterlee, 2013). Other techniques involve competition or compromise, both typically resulting in a win/lose situation (Satterlee, 2013). A manager seeking a win/win should seek a collaborative effort where meetings are frequent, active listening is occurring, and difference are respected and worked through (Satterlee, 2013).
Teams. An organization’s use of teams in the workplace is a common phenomena in the 21st century. According to Plessis (2012), organizations are increasing their use of teams in the quest for improved performance and to meet the demand and challenges of the 21st-century. Informal teams gather together without a manager to work together to achieve a common goals Informal teams have the ability to accomplish things that might not be possible within the formal organizational