Civility In The Workplace

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Lack of civility in the workplace has become the topic of discussion. According to Niles, incivility is prevalent in the workplace and is viewed as an occupational stressor. Niles informs us that incivility in the workplace can cause a decline in work productivity and quality (2013). While the definition of incivility varies, (e.g., bullying, rude behavior, demeaning comments, gossiping), its impact on the victim is considered serious. Niles explains that the target of workplace bullying can experience a range of physiological and psychological symptoms including hopelessness and anxiety. Furthermore, she explains, the effect of uncivil behavior in the place of work is one of the leading causes of work disruption (2013). This ultimately …show more content…
The civilized person attributes are respectful, compassionate, and comforting while the uncivilized personage is rude, aggressive, and inconsiderate. Quite naturally, health care workers and managers should be held to a higher standard regarding civility. Somehow, the Chief Resident, in this case, has slipped through the cracks. Nevertheless, the Acme Medical Center is responsible for managing its interpersonal staff relationships, and overall professionalism in the workplace. Essentially, all organizations are responsible for providing a safe and healthy work environment for its faculty members. Furthermore, workplace rules and policies such as the “code of conduct” support this belief. More often organizations have adopted and implemented policies that encourage an attitude of professionalism (Makely, 2009). Moreover, work policies are meant to protect employee like the therapist from workplace tyrants, as well as, to set organizational standards. According to chapter, one in Professionalism in Health Care by Sherry Makely, the author states that complying with company policies is crucial, and if found violating a law or ignoring a company rule could result in the termination of employment (2009). Overall, the study was interesting and provided detailed information that is useful for identifying both ethical and unethical

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