Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
10 Cards in this Set
- Front
- Back
|
What shortcut key combination is used to open the task manager?
A. Ctrl+Esc B. Ctrl+T C. Ctrl+Shift+Esc D. Alt+T |
C. Ctrl+Shift+Esc
|
|
|
True or False: The ITIL defines an incident and a problem differently.
|
True
|
|
|
You experience the following symptoms: corrupted display and system crashes. Which one of the following hardware items has most likely failed?
A. Disk B. CPU C. Memory D. Display adapter |
D
|
|
|
Name an OSI model layer that may be evaluated during the troubleshooting process for network problems?
|
Any layer can be evaluated in the troubleshooting process
|
|
|
What event log severity level includes entries always indicating an unrecoverable problem?
A. Errors B. Warning C. Critical D. Information |
C
|
|
|
Define ITIL
|
The Information Technology Infrastructure (ITIL) is a set of documents that define best practices for technology management.
|
|
|
Define Event Viewer
|
An application used to view, search, filter, and manage event logs in windows OS's
|
|
|
What can be used to limit the event log entries displayed in the EventViewer
A. Performance counters B. Event subscriptions C. Event filtering D. Task manager |
C
|
|
|
Which one of the following is used to kill tasks running on a windows machine?
A. Task manager B. Performance monitor C. Event Viewer D. ARP |
A
|
|
|
True or False: Networking problems are always constrained to the server machine
|
False
|
