World Of Beer Exam 1 2014 Edition

Front 1

World of Beer promises to be our customers "favorite place to eat ____________, ______________, and be ____________"

Back 1

drink
connect
entertained

Front 2

In your own words how will you demonstrate the below values:
BRING THE SPIRIT
HEART FOR HOSPITALITY
ENTHUSIASM FOR LEARNING
COURAGE
FAIR HEARING
SHARING IN SUCCESS
SUSTAINABILITY

Back 2

spirit: being positive, having fun, helping others
heart: include others, being generous and humble to serve others
learning: being committed to ongoing education and personal growth
courage: having high standards, challenging when challenge is due and telling the truth even when it's easier not to
fair hearing: listening to others' perspective without requiring they agree with your own
sharing success: celebrating everyone's contributions
sustainability: responsibly using resources and ensuring the future of WOB

Front 3

As a WOB*STAR yourself you must keep what 3 promises

Back 3

Citizenship
Teamwork
Spirit

Front 4

Name WOB's 5 pillars of Success

Back 4

Craft beer and spirits
great tavern fare
lively entertainment
real hospitality
community

Front 5

What are the 4 main ingredients used to brew beer

Back 5

water
yeast
hops
malted barley

Front 6

what are hops used for in beer and what does IBU stand for

Back 6

bitterness and preservation

international bitters unit

Front 7

what determines if a beer is going to be an Ale or a Lager

Back 7

yeast

Front 8

what makes beer bitter

Back 8

hops

Front 9

what makes beer sweet

Back 9

malts

Front 10

malt gives beer ________, ___________, and ____________

Back 10

color
body
sweetness

Front 11

what acts as a preservative in beer

Back 11

hops

Front 12

name 5 hop aromas

Back 12

Earthy

Grassy

Floral
Piney
Citrusy

Front 13

beer is made up of ___% water

Back 13

90

Front 14

what turns beer into alcohol and gives it natural carbonation

Back 14

yeast

Front 15

all beer is filtered

Back 15

FALSE

Front 16

Ales are top fermented at warmer temperatures and lagers are bottom fermented at cooler temperatures

Back 16

TRUE

Front 17

Weihenstephaner is the oldest brewery in the world

Back 17

TRUE

Front 18

Which brewery is the oldest microbrewery in the world

Back 18

Anchor Brewery in San Francisco California

Front 19

Which brewery is the oldest brewery in the USA

Back 19

Yuengling

Front 20

Explain dry-hopping

Back 20

Adding hops after fermentation for aroma only

Front 21

What is a cask ale

Back 21

An unfiltered, unpasteurized beer that is fermented in the cask (firkin) that it will be served in.

Fresh beer, best if served within first day or two

Front 22

Explain freeze distillation

Back 22

Beer is cooled to freezing temperatures and the frozen layer of water is removed from the top.
Results in a more syrupy and more alcoholic beer

Front 23

Example of an Eisbock

Back 23

EKU 28

Front 24

Where did Pilsners originate

Back 24

Pilsen, Czech Republic

Front 25

Which Pilsner is said to be the original Pilsner

Back 25

Pilsner Urquell

Front 26

In order to be called a "Kolsch" it must be brewed in Koln, Germany

Back 26

true

Front 27

ESB's are brewed to be _______________ in malt and hop character

Back 27

balanced

Front 28

Explain the difference between a cider and a mead

Back 28

Ciders brewed with apples and pears

Meads are brewed with honey instead of malted barley

Front 29

what does IPA stand for?

Name 3 IPAs in your cooler

Back 29

India Pale Ale

Dogfish Head 60 Minute, Cigar City Jai Alai, Stone IPA

Front 30

Name a starch alternative that is used to brew Gluten Free Beers.

Name 3 Gluten Free Beers that are in your cooler

Back 30

Sorghum

Widmer Omission Pale Ale
Widmer Omission Pale Lager
Brunehaut Bio Blond
Estrella Daura

Front 31

Where did Vienna Lagers originate?

Name a Vienna Lager that is in your cooler

Back 31

Austria

Negra Modelo
Sam Adams Boston Lager
Brooklyn Lager

Front 32

Ciders are usually brewed with ____________ and ____________

Back 32

apples

pears

Front 33

What is spontaneous fermentation

Back 33

wort cooled in koelships innoculated with wild yeast, sometimes giving it sour flavor

Front 34

What is bottle conditioning

Back 34

Reseeding beer with sugar and live yeast before packaging

Front 35

Name 2 Pale Lagers

Back 35

Cigar City Hotter than Helles
Hofbrau Original
Weihenstephaner Original
Flensburger Gold
Narragansett Lager
Kona Longboard
Widmer Omission Pale Lager

Front 36

Name 2 Pale Ales

Back 36

Sierra Nevada Pale Ale
Cigar City Invasion Pale Ale
Stone Pale Ale
Widmer Omission Pale Ale
Oskar Blues Dales Pale Ale
Intuition Peoples Pale Ale

Front 37

Name 2 Brown Ales

Back 37

Cigar City Maduro Brown
Tilburgs Dutch Brown Ale
Lost Coast Downtown Brown
Avery Ellies Brown Ale
Bold City Dukes Cold Nose Brown Ale

Front 38

Name 2 White Wheats

Back 38

Wittekerke
Lost Coast Great White
Avery White Rascal
Cigar City Florida Cracker
Hoegaarden
Unibroue Blanch de Chambly
Blanch de Bruxelles
Swamphead Cottonmouth
Dogfish Head Namaste

Front 39

Name 2 ciders

Back 39

Angry Orchard Crisp Apple
Angry Orchard Cinnful
Angry Orchard Traditional Dry
Woodchuck amber
Woodchuck Green Apple

Front 40

What is the difference between a Porter and an Imperial Porter

Back 40

Imperial Porters are stronger in alcohol, have bolder flavors, and are sweeter than Porters

Front 41

What is the commonly known story behind IPA

Back 41

English sent troops beer across the India Trade Route, beer spoiled before it reached the troops.
Added more hops (natural preservative) to make the trip

When troops returned they liked the hoppy flavor

Front 42

A Hefeweizen is brewed with _____% wheat and ___% Malted Barley

Back 42

60

40

Front 43

What does Dunkelweizen translate to

Back 43

Dark Wheat

Front 44

Belgian White Wheat

Color:
Flavors:
Body:
Garnish:

Back 44

pale straw
orange peel and coriander
light
orange

Front 45

Hefeweizen:

Color:
Flavors:
Body:
Garnish:

Back 45

golden and hazy
banana and clove
medium
lemon

Front 46

Because they are so dark in color, Schwarzbiers are also heavy in body

Back 46

FALSE

Front 47

what are two common brown ale aromas

Back 47

malty
nutty

Front 48

Name 2 brown ales

Back 48

Tilburgs Dutch Brown Ale
Cigar City Maduro Brown
Lost Coast Downtown Brown
Avery ellies Brown

Front 49

Which has a more burnt/roasted flavor. Stouts or Porters

Back 49

Stouts

Front 50

What kind of malts are Stouts brewed with

Back 50

patent malts

Front 51

Scotch ales are also referred to as

Back 51

Wee Heavy

Front 52

Why are Saisons also referred to as farmhouse ales?

Back 52

Up to 5 liters a day were given to farm workers

Front 53

Describe a belgian tripel

Back 53

color: Golden
Body: Medium, highly carbonated
Taste: spicy undertones, yeasty and fruity notes with a slight hop finish

Front 54

Describe a Belgian Quad

Back 54

Color: deep amber to dark brown
Body: full
Taste: malty sweet, dark sugar flavors, undertones of fruit and spice

Front 55

Describe a Barleywine

Back 55

Color: tawny copper to brown
Body: full
Taste: apparent alcohol flavor and caramel sweetness and fruity finish

Front 56

Describe and Amber Lager

Back 56

light amber to copper
medium bodied
malty backbone, bold caramel sweetness

Front 57

Describe a Pale Ale

Back 57

Golden to copper
light to medium body
mild hop, dry finish

Front 58

Describe a Berliner Weiss

Back 58

pale straw color
light body
light and tart, very easy drinking

Front 59

What style is Chimay White

Back 59

Tripel

Front 60

What style is St. Bernardus Prior 8

Back 60

Dubbel

Front 61

What style is Delirium Tremens

Back 61

Golden

Front 62

What style is Duvel

Back 62

Golden

Front 63

What style is St. Bernardus ABT 12

Back 63

Quad

Front 64

What style is La Caracole Saxo

Back 64

Blonde

Front 65

What style is Chimay Red

Back 65

Dubbel

Front 66

What style is Chimay Blue

Back 66

Quad

Front 67

What style is Leffe Blonde

Back 67

Blonde

Front 68

All unfiltered beers should be rolled before pouring

Back 68

TRUE

Front 69

Why are Dopplebocks historically called "liquid bread"

Back 69

Monks consumed them for carbs during lent

Front 70

Name all Trappist Breweries

Back 70

Chimay
Rochefort
Orval
Westmalle
Westvleteren
Achel
La Trappe
Stift Engelszell
St. Joseph's Abby
Abdij Maria Toevlucht

Front 71

Schwarzbier translates to ___________ in German

Back 71

black beer

Front 72

Alt translates to _________

Back 72

old

Front 73

What beer is brewed in the month of March

Back 73

Marzen/Oktoberfest

Front 74

Describe the proper presentation for a bottled beer

Back 74

Proper glass (beer clean and rinsed)
Proper head
Cap back on bottle
Bottle and Glass on Coaster with labels facing guest

Front 75

Describe the proper presentation for a draft beer

Back 75

Proper glass (beer clean and rinsed)
Proper head
On Coaster
Label facing guest

Front 76

What is the proper set up of the 4 compartment sink

Back 76

1 - dump
2 - wash (hot water & low suds detergent)
3 - rinse (cold water)
4 - sanitize (warm water)

Front 77

Explain the proper steps if a beer loses its head before it is given to a guest

Back 77

ask the bartender to top the glass off

Front 78

A customer should be greeted __________ or within ____ seconds

Back 78

immediately
45

Front 79

When greeting a customer, it is important to bring what items

Back 79

coaster
bottle menu
draft menu

Front 80

If it is a customer's first time to World of Beer, who do you introduce them to?

Back 80

Everyone working

Product manager/general manager

Front 81

Describe a properly pre-bussed table and why it is important

Back 81

Only active wear left on table (what customer is currently using)
Easier to bus after table leaves, looks cleaner, turn table faster

Front 82

Service Timing
Greet
Drinks
First 3rd, Last 3rd
Check & Change

Back 82

45 seconds
3 minutes
2 minutes
2 minutes

Front 83

Explain first 3rd, last 3rd

Back 83

Within the first 3rd of the beer is consumed make sure customer likes their choice

Last 3rd offer samples for next beer

Front 84

Write an appropriate greet over the telephone

Back 84

Hello, thank you for calling World of Beer (location), this is _____. How may I help you?

Front 85

The phone should be answered within how many rings

Back 85

3

Front 86

Red Monk

Back 86

Belgian quad & splash framboise

Front 87

Black & Tan

Back 87

Guinness and Pale Ale

Front 88

Half & Half

Back 88

Guinness and Pale Lager

Front 89

Chocolate Raspberry

Back 89

Chocolate Stout & Framboise

Front 90

Chocolate Blueberry

Back 90

Chocolate Stout & Blueberry wheat

Front 91

Raspberry Cider

Back 91

Cider & splash Framboise

Front 92

Snakebite

Back 92

Cider & Pale Lager

Front 93

Black Velvet

Back 93

Cider & Guinness

Front 94

ID customers under ___ years old

Back 94

30

Front 95

cost to sign up for loyalty program and what do you receive at sign up

Back 95

$15