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8 Cards in this Set

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What are the 4 Practical reasons why employees perform or don't perform

THE LEARNER COMPETENCE - Peter Principle

In a hierarchy each employee rises to their level of incompetence.

Wasa seniority policy

THE LEARNER SUPPORT - what is scientific management Frederick Taylor

He believed that there is a scientific way to improve performance.

What did Elton Mayo proved

Performance wasn't based on a scientific approach. He determined that there are social factors at play that influence the level of performance. The level of support around employees would determine the level of their performance.

THE LEARNER MANAGER - what did Peter Drucker say.

Employees leave their managers and not the organization. Managers influence the level of performance.

What are the theoretical reasons (motivational) why people perform or don't perform

Goal, Expectancy, Social learning, Reinforcement, Control, Attribution and Role mode theories.

What criteria should Goal Setting have

C SMART

What are the 3 components of Expectancy Theory

Expectance


Instrumentality


Valence