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17 Cards in this Set
- Front
- Back
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Wave |
Method of scheduling where patients are scheduled during the first 30 min of each hour leaving the last 30 min for same day appointments |
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Referral |
Sending a patient to provider o a different specialty for treatment beyond the scope of practice for the initial practitioner |
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Matrix |
A format for establishing a time schedule for appointments |
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Clustering |
Scheduling patients for specific types of visit or procedures at specific times |
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Open hours |
No scheduled appointment patients sign in upon arrival and are seen by the provider in that order |
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Modified wave |
Scheduled the same as the wave method with the exception of scheduling patients in the last 30 min.at 10-20 min. Intervals |
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Encounter form |
A record of information obtained during a health care visit |
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Obliterate |
To blot out; leave no trace; destroy |
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Streaming |
Appointments are scheduled for a particular amount of time based upon the patient need |
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Single-booking-used |
Used when an appointment for a patient will take a longer period of time |
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Unstructured |
Without specific arrangement |
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Utilization |
To put to profitable use |
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Flex time |
Refers to the practice on permitting work hours within a range of time |
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Audit trail |
A record of transaction that identifies what person or persons and at what time and day an electronic record was accessed in order to maintain accountability for the security of information as it is accessed |
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Charge slip |
Similar to an encounter form |
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No show |
Term used to describe a visit in which a patient fails to present for examination without giving the provider advanced notice |
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Double booking |
The same appointment time given to more than one patient at a time |
