Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

5 Cards in this Set

  • Front
  • Back

Why is training so important?
It's sets the foundation on which we grow and develop into star performers.

What happens when the training process is not properly executed?
You then have to continuously train due the a high turn over of employees coming and going. It is very costly and effects the guest overall dining experience.

How can we ensure return business?
Employees are carefully selected and trained according to a certain standard. We provide effective feedback daily and continuously offer support after the training process.

Why is it important to lower costs?
When costs are lowered the company is able to pass on incentives to employees and guests.

Why is your role as a trainer a pivotal one?
You are not only training new employees, but leading by example. Remember you are always representing the company.