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15 Cards in this Set

  • Front
  • Back

Frederick Taylor (1911)

Book = Principles of Scientific Management




Time-Motion Studies


Task specialization


top-down leadership


Efficiency

Henri Fayol (1914)

Book = 14 Principles of Management




Division of Work


Discipline


Managers plan, organize, lead, and evaluate





Max Weber (1904, 1920)

Books = Economy & Society


Protestant Work Ethic & Spirit of Society




Father of Bureaucracy


Efficiency, clear roles


Way to control irrational human behavior


Humanistic approach





Mary Parker Follett (1940)

Book = Dynamic Administration




Mother of Human Resource Approach


Horizontal Communication


Humanization of workers

Elton Mayo (1932)

Book = The Human Problems of an Industrialized Civilization




Hawthorne Effect / Westinghouse Study


If people feel important, they will work harder


e.g. it didn't matter what level of light they had



Michael Fullan (2001)

Book = Leading in a Culture of Change




5 Components of change leadership: (1) moral purpose, (2) understanding change, (3) building relationships, (4) creating/sharing knowledge, (5) making coherence





Rensis Likert (1961)

Book = New Patterns of Management




5 Point Likert Scale, interest inventory that measures people's attitudes




4 Management Systems: (1) exploitative/authoritative, (2) benevolent/authoritative, (3) consultative, & (4) participative

Chris Argyris (1974)



Book = Theory in Practice



Bureaucratic vs. Democratic work conditions




Bureaucracy leads to mistrust and shallow relationships, while democratic leads to trust and authentic relationships




Hard (authoritative) vs. Soft (persuasive)

Douglas McGregor (1960)

Book = The Human Side of Enterprise




Theory X = extrinsic motivation, ex: money


Theory Y =intrinsic motivation, ex: work is play

William Ouchi (1971)

Book = Theory Z: How American Business Can Meet the Japanese Challenge




Japanese Management style is built on loyalty and having a job for life, focus is on well-being of the employee, balance private/work life

Abraham Maslow (1943)

Article = A Theory of Human Motivation




Hierarchy of needs: psychological -> safety -> love/belonging -> esteem -> self actualization

John Gardner (1990)

Book = On Leadership




Leaders vs. Managers




Leaders: think long term, think globally, reach outside their jurisdiction, emphasize vision, values & mission, political skills, think about renewal

Posner & Kouzes (1987)

Book = The Leadership Challenge



Transformational Leadership



5 Practices = 1. Model the Way, 2. Inspire a Shared Vision, 3. Challenge the Process, 4. En




able Others to Act, 5. Encourage the Heart


Bolman & Deal (1997)

Book = Reframing Organizations: Artistry, Choice & Leadership




Four Frames: 1. Structural Frame (Factory), 2. Human Resources Frame (Family), 3. Political (Jungle), and 4. Symbolic (Carnival)

Peter Senge (1990)

Book = The Fifth Discipline




5 disciplines: 1. personal mastery, 2. mental models, 3. team learning, 4. shared vision, 5. systems thinking