What Is Management

Front 1

Getting work done through others

Back 1

Management

Front 2

A manager striving to improve organizational _____ is accomplishing tasks that should help fulfill organizational objectives.

Back 2

Effectiveness

Front 3

One of the reasons for the slow response to help the victims of Hurricane Katrina was an antiquated FEMA system that was bogged down in bureaucratic red tape. In other words, the failure of assistance to arrive in a timely fashion was due to the lack of _______.

Back 3

Efficiency

Front 4

What are the 4 management functions according to Fayol?

Back 4

Planning
Organizing
Leading
Controlling

Front 5

_____ involves determining organizational goals and means for achieving them

Back 5

Planning

Front 6

______ is deciding where decisions will be made, who will do what jobs and task, and who will work for whom in the company.

Back 6

Organizing

Front 7

_____ involves inspiring and motivation workers to work hard to achieve organizational goals

Back 7

Leading

Front 8

______ is monitoring progress toward goal achievement and taking corrective action when progress isn't being made.

Back 8

Controlling

Front 9

_____ is a type of study that often shows the conditions under which management techniques may work better or worse in the real world.

Back 9

Meta-Analysis

Front 10

According to Mintzberg what ate the three major roles managers fulfill while preforming their jobs?

Back 10

Interpersonal
Informational
Decisional

Front 11

Interpersonal Roles

Back 11

Figurehead
Leader
Liaison: deal with people outside unit

Front 12

Informational Roles

Back 12

Monitor: scan environment for info
Disseminator: sharing information
Spokesperson

Front 13

Decisional Roles

Back 13

Entrepreneur: adapt
Disturbance Handler
Resource Allocator: decide who gets what resources
Negotiator

Front 14

What skill is equally important at all levels of management?

Back 14

Human Skills: ability to work well with others

Front 15

____ are the specialized procedures, techniques and knowledge required to get the job done

Back 15

Technical Skills

Front 16

Five workers given the identical task could use five different methods to perform the task with some methods being significantly more efficient than others, what is this called?

Back 16

Scientific method/ management

Front 17

What is soldiering?

Back 17

When workers deliberately slow their pace or restrict their output

Front 18

Frederick Taylor is famous for

Back 18

creating principles of scientific management

Front 19

Frank and Lillian Gilbreth are important to management because...

Back 19

They used motion studies to eliminate unnecessary of repetitive motion from the work process

Front 20

Success depends on treating workers well according to

Back 20

Human Relations

Front 21

Which management theorist helped develop human relations management?

Back 21

Mary Parker Follet

Front 22

_____ is known for his role in Hawthorne studies.

Back 22

Elton Mayo

Front 23

____ can influence work group performance for better or worse

Back 23

Group Cohesiveness

Front 24

1+1=3

Back 24

Synergy

Front 25

deterioration of a system is called

Back 25

Entropy

Front 26

Philip Van Heusen's business is compromised of 3 major groups:

Back 26

Calven Klein
Dress Shirt
Sports Wear

Front 27

Because groups operate as interrelated elements of whole company its an example fo

Back 27

System

Front 28

Demonstrated the workers feelings and attitudes affected their work, that financial incentives weren't necessarily the most important motivator for workers and that group norms and behavior play a critical role in behavior at work.

Back 28

Hawthorne Studies