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12 Cards in this Set
- Front
- Back
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What is a Business Process? |
Structured network of activities, resources, facilities and information to accomplish some business function. E.g. - Inventory Management, - Manufacturing. |
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Components of a Business Process |
- Activities, - Decisions, - Roles, - Resources, - Repositories, and - Data Flow. |
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Activities |
Transform resources and info from one type into another. |
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Decisions |
Yes or No questions. |
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Roles |
Sets of procedures. |
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Resources |
People, facilities or computer programs assigned to roles. |
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Repositories |
Collection of business records. |
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Data Flow |
Movement of a data item from one activity to another activity or repository.
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What is Information? |
- Knowledge derived from data, - Data processed and presented in a meaningful context. Data -> Processes -> Information. |
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Characteristics of Good Information |
- Accurate, - Timely, - Relevant to both context and subjects, - Just barely sufficient, - Worth its cost. |
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What is the Role of Information in Business Processes? |
Business processes generate information by giving context to data. - May turn low-level info into high-level info. - Useful for management and strategy decisions. |
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How do Information Systems Support Business Processes? |
IS supports activities in a business process. |
