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80 Cards in this Set

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  • Back
401.1
How are the concepts of communication preparation universal?
principles are the same
401.2
This is any communication that results in the receiver interpreting your message as you intended?
effective communication
401.3
For what 3 reasons do we generally try to communicate w/ each other?
- direct
- influence
- inform
401.4
Who are the 2 audiences in communication?
sending and receiving
401.4
In communication, this is the audience we represent? This is the group with whom we are communicating?
- sending
- receiving
402.1
Name 4 resources for researching your subject?
- internet
- library
- reference books
- individuals
402.2
List 5 categories of reference tools?
- almanacs
- dictionaries
- encyclopedias
- thesauruses
- e-resources
403.1
Name 5 types of support?
- definitions
- examples
- comparisons
- testimony
- statistics
404.1
Who analogized the parts of a speech to the body of an animal having a head, body, and tail?
Socrates
404.2
Name 6 different patterns used when organizing a presentation?
- topical
- time or chronological
- reason
- problem-solution
- spatial or geographical
- cause and effect
404.3
This is a brainstorming activity in which you allow your unorganized thoughts to flow onto paper, connecting like items/thoughts as you progress?
mindmapping
404.4
What are 4 types of outlining formats?
- scratch
- formal
- informal
- talking paper
404.5
What do the terms "faulty analogy", "asserted conclusion", "loaded question", and "non sequiter" have in common?
all examples of flaws
404.6
When woven skillfully into your message, it can assist your audience in following your train of thought?
transitional devices
405.2
What are the 3 areas to focus on when writing a paper?
- technical accuracy and coverage
- arrangement and flow
- readability and mechanics
406.2
What are the 3 areas to focus on when preparing a speech?
- technical accuracy and coverage
- arrangement and flow
- presentation and delivery
406.1
This is the least hostile and most of intimate form of communicating w/ an audience. You are able to speak "off the cuff," but may also use speaking aids , such as index cards and outlines?
extemporaneous approach to speaking
407.1
What 3 components are evaluated in the introduction of a written or spoken presentation?
- purpose
- motivation
- overview
407.2
What section is used to evaluate punctuation, grammar, and spelling?
readability and mechanics
407.3
In which part of a speech or written presentation would you evaluate the used and integration of transitions?
organization
408.1
What are the 3 responsibilities of commanders and supervisors - their staffs and subordinates - when it comes to organizational communication?
- keep communication channels open
- communicate effectively
- maintain an environment conducive to communication
408.2
In what way can organization personnel verify whether they are engaging critically and constructively in the exchange of ideas?
by completing a self-diagnostic exercise on barriers to communication
409.1
Name 4 barriers that can hinder effective communication?
- organizational
- language
- managerial
- psychological
409.1
This type of barrier is a result of personnel not understanding their responsibilities and the lines of authority within a given structure?
organizational barriers
409.1
This type of barrier results from our inability to use the proper words to communicate with our receiver?
language barrier
409.1
This type of barrier stems from listening and not taking an understanding attitude towards info and suggestions?
managerial barrier
409.1
This type of barrier results from needs not being met?
psychological barrier
409.1
These type of needs are a feeling of security, opportunity for advancement, a desire to be treated fairly, and a realization that one's work is both useful and important?
psychological needs
409.2
Steps in overcoming this include establishing an organizational policy that defines lines of responsibility and authority, establishes communication channels, provides a climate for effective communication, and keeps key people informed? The next step is to increase skills in written and oral expression.
communication barriers
409.3
In what 3 ways does communication flow?
- upward
- downward
- lateral
409.4
Name 2 results of communications having to pass through many organizational levels?
- delay
- chance for distortion
409.5
The misuse of abstractions and a lack of common core experience are main contributors to which communications barrier?
language barriers
409.6
This type of noun refers to objects that humans can directly experience? They usually convey the same meaning to everyone.
concrete noun
409.6
This type of noun is one that tends to be vague and open to interpretation? As such, its use often leads to confusion.
abstract noun
409.7
This is a direct result of our social instinct to band together in groups?
clique
409.7
This can bind people together by enhancing unit morale? It can also take on a life of its own and become independent of organization objectives?
clique
410.1
What are the 4 steps in the process of writing?
- prewriting
- drafting
- editing
- revising
410.2
What 5 steps are involved in the prewriting phase?
- selecting your purpose and objective
- analyzing your audience
- researching your subject
- selecting a pattern
- outlining
410.3
When writing our draft, what areas should you focus on?
- intro
- body
- conclusion
- transitions
- support
410.4
During the editing phase, what specifically are you looking for?
grammatical errors and correct format
410.5
This is a finishing step to improve the communication based on the editing phase and the feedback from the reviewers?
revising
410.5
You do this to make it into a more formal presentation?
revise or rewrite
411.1
This is where all parts of a sentence match in number, verb, possession, etc?
sentence unity
411.2
What are the 4 types of sentences you should use throughout your written communication?
- simple
- compound
- complex
- compound-complex
411.2
This type of sentence expresses one complete thought?
simple
411.2
This type of sentence is a union of 2 or more simple sentences?
compound
411.2
This type of sentence is a simple sentence with a dependent clause attached to it?
complex
411.3
Name the standard sentence mechanics you should be aware of when writing?
- punctuation
- capitalization
- abbreviation
411.4
What are the common obstacles to sentence coherence?
- faulty order of sentence parts
- misplaced modifiers
- faulty parallelisms
- faulty relationship of ideas
411.4
This is where similar ideas or parts are not expressed in a parallel way?
faulty parallelisms
411.4
This is where the reader can't tell the relationship of sentence parts due to dangling modifiers or omissions?
faulty relationship of ideas
412.1
What are the 3 basic components of a paragraph?
- topic sentence
- support sentence
- closing sentence
412.2
The basic concept of this is all of the paragraph parts should be arranged so that their relationship is clear to the reader?
paragraph coherence
412.3
Name 5 examples of transitional devices you can use to show a contrasting relationship?
- but
- still
- however
- nevertheless
- yet
412.4
This is the person spoken to in writing? By using this, it allows the writer to maintain some personal relationship w/ the reader.
second person
412.5
What are the 3 common foroms of tense you will use in your communication?
- past
- present
- future
412.6
This shows if the subject acts or is acted upon?
voice
412.7
How do you use number to maintain paragraph coherence?
if controlling idea is singular, keep all references singular
413.1
The primary objective of this is to get your ideas down on paper in some form so you can edit and revise?
writing a draft
413.2
What should the editor be reading for each time your work is edited?
- content
- arrangement and flow
- readability and mechanics
414.1
This is a concise, written statement of a single idea or a single accomplishment and the impact?
bullet statement
414.2
What form of communication does the construction of a bullet statement resemble? Why?
- a telegram
- both are short and concise
414.3
What are the 2 types of bullet statements?
- single idea
- single accomplishment
414.4
Define the following formula:
SAB=SAC+2
single accomplishment bullet = specific,accurate,concise, single accomplishment/achievement, and impact
414.5
What are the 3 attributes of an effective bullet statement?
- specific
- accurate
- concise
414.6
What are the 3 most common uses for bullet statements in the AF?
- EPR
- Award / Decoration Nomination
- Talking Paper
415.1
What are the 3 types of accomplishment bullet statements?
- action verb bullet
- modified verb bullet
- specific achievement bullet
415.2
What is an SIB?
single idea bullet
415.3
What 3 places would you most likely use an SIB?
- talking paper
- point paper
- bullet background paper
415.4
Where would you most likely use an SAB?
- EPRs
- Award/Decoration Nomination Package
416.2
Name 7 attention-getting devices you might consider when starting a presentation?
- rhetorical questions
- direct questions
- quotations
- illustrations
- a startling statement
- unusual or dramatic devices
- references to the importance of the theme
416.3
This is one requiring no answer? The answer is usually obvious.
rhetorical question
416.1
What are the phases of the speaking process?
- prewriting
- drafting
- editing
- presenting
416.4
This step in the process of speaking provides the audience with a road map of the info that is to follow?
overview step
416.5
This should restate the main points, the relationship between points, and the specific objective of the presentation?
summary
416.6
What devices are used to ensure the continuity of thought?
transitions and interim summaries
417.1
What are the 3 types of physical behavior?
- eye contact
- body movement
- gestures
417.2
According to Dr. Kline, what are the properties of voice?
- quality
- intelligibility
- variety
417.3
Articulation, pronunciation, vocal pauses, overuse of stock expressions, and substandard grammar are all factors of this?
intelligibility of a presentation
417.4
What 5 fundamentals of speech add variety to a presentation?
- rate
- emphasis
- pitch
- volume
- force