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20 Cards in this Set
- Front
- Back
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group
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two or more interacting and interdependent individuals who come together to achieve particular objectives
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forming
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the first stage in group development during which people join the group and then define the group's purpose, structure, and leadership
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storming
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the second stage of group development characterized by intragroup conflict
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norming
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the third stage of group development, characterized by close relationships and cohesiveness
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performing
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the fourth stage of group development, when the group is fully functional
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adjourning
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the final stage of group development, characterized by concern with wrapping up activities rather than with task performance
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role
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set of behavior patterns expected of someone occupying a given position in a social unit
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norms
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acceptable standards or expectations shared by group members
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groupthink
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the extensive pressure of others in a strongly cohesive or threatened group that causes individual members to change their opinions to conform to that of the group
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status system
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the prestige grading, position, or ranking system for members of a group that serves as recognition for individual contributions to the gorup and as a behavioral motivator
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group cohesiveness
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the degree to which members are attracted to a group and share the group's goals
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traditional view of conflict
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"conflict must be avoided"
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human relations view of conflict
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"conflict is a natural and inevitable outcome in any group"
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functional conflicts
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constructive conflicts
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task conflict
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conflict based on the content and goals of the work
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work teams
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groups whose members work intensely on a specific, common goal using their positive synergy, individual and mutual accountability, and complementary skills
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problem solving team
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group whose members are involved in efforts to improve work activities or to solve specific problems
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self managed work team
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group which operates without a manager
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cross functional team
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group whose members are experts in various specialties and work together on various organizational tasks
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virtual team
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group that uses computer technology to link physically dispersed members in order to achieve a common goal
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