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16 Cards in this Set
- Front
- Back
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Enunciate |
Vocaize,speak,pronounce,articulate. |
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Colloquialism |
Slang or informal language.Example "you know" or "gonna" |
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Ethics |
A group of society defined by origin or race. |
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Prejudice |
Judgement formed prior to gathering all facts |
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Face sheet |
Portion of hospital intake record that provides identifying data. |
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Infectious Waste |
Something that has come in contact with body fluids that can potentially transmit infection. |
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Hazardous Waste |
A substance that is dangerous and potentially damaging to humans and the environment. |
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Universal Precautions |
Standard policies and procedures established by the Centers for Disease Control and Prevention (CDC)and used by all health care workers for protection from infectious diseases. |
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Screening |
Process of asking good questions to evaluate and determine the action to be taken on a telephone call or to determine the person who should receive the telephone call. |
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Triage |
System of decision making in which patients are selected for allocation of treatment according to the seriousness of their aliment. |
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Callbacks |
Term indicating that a return telephone call is necessary. |
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Telephone Log |
Written,dated record of all incoming telephone calls noting the reason for the call and action taken |
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Double booking |
is a scheduling technique that allows two or more patients to have an appointment for a particular time,depending on the proper combination of patients complaints. |
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Establish patient |
Individual who has received professional health care services from the physician or another physician of the same specialty who belongs to the same group practice within the past 3 years. |
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Open Access |
Appointment scheduling system that allows patients to call and come in the same day;also referred to as same-day scheduling,same-day access,and advanced access. |
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Open Hours |
Allows patients to walk in anytime within a specified tome frame;they sign in with the receptionist and are seen in order of their arrival. |
