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60 Cards in this Set
- Front
- Back
The process of exchanging information and meaning through a common system of symbols, signs, and behaviors
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Communication
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To inform, pursuade, and entertain.
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Purpose of Communication
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Process of Communication
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1. Sender encodes message
2. Sender chooses right channel and transmits the message 3. The receiver decodes message 4. The receiver enocodes a message and sends feedback 5. Sender & reciever remove or minimize barriers |
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Barriers to Communication
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Physical Distractions
Mental Distractions S/R Differences S/R Characteristics |
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Communication through the effective use of spoken words
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Verbal Communication
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Types of Non-verbal Communication
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Facial Expressions
Body Language Metacommunication Kenesic Communication |
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Written Communication
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Communication through the effective use of spoken words.
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Listening is...
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An extremely important communication tool
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Types of Verbal Communication (lowest - highest)
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In/Formal Conversations
Discussions Meetings Speeches |
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Good Convesational Characteristics
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Send and Recieve Messages Accurately
Be Able to Speak on a No. of Subjects Use Proxemics Practice Empathy |
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If you are a group member,
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State ideas clearly
Stay on subject Ask thoughtful questions Listen carefully Do not interrupt |
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If you are a leader,
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Know your topic
State topic and goal Keep on topic Include everyone Do not take sides Listen Carefully Help reach a desicion Summarize the discussion and its results |
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If you disagree,
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Do it politely
Accept and Support group decision |
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A Good Speech Giver... (characteristics)
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Is Sincere
Has knowledge Is Organized Listens Is Confident Uses Language properly Communicates good nonverbal communication Has a Goal Setting |
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Speech Preparation
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Know your Audience
Choose appropriate language Rehearse Make Appropriate Changes |
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Avoid these Common Problems
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Cliches
Unintentional Connotation Sterotyping Slang Incorrect Grammar Overkill |
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Determine to proper _____.
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Communication channel
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Envision _____
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the audience
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Adapt the message to the _____
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audience
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Assume a(n) _____ attitude
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empathetic
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Arrange the ideas in Logical Sequence (which is)
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Time
Space Familiarity Importance Value Cause and Effect |
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To create vivid messages,
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Use descriptive words
Use specific words |
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To write clearly,
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Choose simple, informal words
Eliminate misplaced elements Express ideas in parallel form |
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To Write Concisely,
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Eliminate redundancies
Eliminate Cliches Shorten Sentences |
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Readability is based on,
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Difficulty of Words
Length of Sentences |
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1st time proofreading -
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Check for content, style, and organization
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2nd time proofreading -
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Check for mechanical errors
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3rd time proofreading -
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Format and Layout
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Errors in Writing
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Camoflauged Verbs
Gender differences Insulting Statements Dreamy Tones Stretching the facts |
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Characteristics of Reports
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Logically organized
Prepared for Audience Travels upwards |
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Types of Reports
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Formal
Informal Informational Anylitical Periodic Fuctional |
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Proposals are
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Written descriptions of how and organization can meet the needs of another organization
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Documenting Refernced Materials do what?
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Give credit
Protects against plagiarism Supports Statements Can aid future research |
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Methods to Cite
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In-text citations
Footnote Endnote Works Cited |
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Secondary research is...
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Published Sources and Electronic Sources
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Arrange the ideas in Logical Sequence (which is)
|
Time
Space Familiarity Importance Value Cause and Effect |
|
To create vivid messages,
|
Use descriptive words
Use specific words |
|
To write clearly,
|
Choose simple, informal words
Eliminate misplaced elements Express ideas in parallel form |
|
To Write Concisely,
|
Eliminate redundancies
Eliminate Cliches Shorten Sentences |
|
Readability is based on,
|
Difficulty of Words
Length of Sentences |
|
1st time proofreading -
|
Check for content, style, and organization
|
|
2nd time proofreading -
|
Check for mechanical errors
|
|
3rd time proofreading -
|
Format and Layout
|
|
Errors in Writing
|
Camoflauged Verbs
Gender differences Insulting Statements Dreamy Tones Stretching the facts |
|
Characteristics of Reports
|
Logically organized
Prepared for Audience Travels upwards |
|
Types of Reports
|
Formal
Informal Informational Anylitical Periodic Fuctional |
|
Proposals are
|
Written descriptions of how and organization can meet the needs of another organization
|
|
Documenting Refernced Materials do what?
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Give credit
Protects against plagiarism Supports Statements Can aid future research |
|
Methods to Cite
|
In-text citations
Footnote Endnote Works Cited |
|
Secondary research is...
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Published Sources and Electronic Sources
|
|
If you are a group member,
|
State ideas clearly
Stay on subject Ask thoughtful questions Listen carefully Do not interrupt |
|
If you are a leader,
|
Know your topic
State topic and goal Keep on topic Include everyone Do not take sides Listen Carefully Help reach a desicion Summarize the discussion and its results |
|
If you disagree,
|
Do it politely
Accept and Support group decision |
|
A Good Speech Giver... (characteristics)
|
Is Sincere
Has knowledge Is Organized Listens Is Confident Uses Language properly Communicates good nonverbal communication Has a Goal Setting |
|
Speech Preparation
|
Know your Audience
Choose appropriate language Rehearse Make Appropriate Changes |
|
Avoid these Common Problems
|
Cliches
Unintentional Connotation Sterotyping Slang Incorrect Grammar Overkill |
|
Determine to proper _____.
|
Communication channel
|
|
Envision _____
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the audience
|
|
Adapt the message to the _____
|
audience
|
|
Assume a(n) _____ attitude
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empathetic
|