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60 Cards in this Set

  • Front
  • Back
The process of exchanging information and meaning through a common system of symbols, signs, and behaviors
Communication
To inform, pursuade, and entertain.
Purpose of Communication
Process of Communication
1. Sender encodes message
2. Sender chooses right channel and transmits the message
3. The receiver decodes message
4. The receiver enocodes a message and sends feedback
5. Sender & reciever remove or minimize barriers
Barriers to Communication
Physical Distractions
Mental Distractions
S/R Differences
S/R Characteristics
Communication through the effective use of spoken words
Verbal Communication
Types of Non-verbal Communication
Facial Expressions
Body Language
Metacommunication
Kenesic Communication
Written Communication
Communication through the effective use of spoken words.
Listening is...
An extremely important communication tool
Types of Verbal Communication (lowest - highest)
In/Formal Conversations
Discussions
Meetings
Speeches
Good Convesational Characteristics
Send and Recieve Messages Accurately
Be Able to Speak on a No. of Subjects
Use Proxemics
Practice Empathy
If you are a group member,
State ideas clearly
Stay on subject
Ask thoughtful questions
Listen carefully
Do not interrupt
If you are a leader,
Know your topic
State topic and goal
Keep on topic
Include everyone
Do not take sides
Listen Carefully
Help reach a desicion
Summarize the discussion and its results
If you disagree,
Do it politely
Accept and Support group decision
A Good Speech Giver... (characteristics)
Is Sincere
Has knowledge
Is Organized
Listens
Is Confident
Uses Language properly
Communicates good nonverbal communication
Has a Goal Setting
Speech Preparation
Know your Audience
Choose appropriate language
Rehearse
Make Appropriate Changes
Avoid these Common Problems
Cliches
Unintentional Connotation
Sterotyping
Slang
Incorrect Grammar
Overkill
Determine to proper _____.
Communication channel
Envision _____
the audience
Adapt the message to the _____
audience
Assume a(n) _____ attitude
empathetic
Arrange the ideas in Logical Sequence (which is)
Time
Space
Familiarity
Importance
Value
Cause and Effect
To create vivid messages,
Use descriptive words
Use specific words
To write clearly,
Choose simple, informal words
Eliminate misplaced elements
Express ideas in parallel form
To Write Concisely,
Eliminate redundancies
Eliminate Cliches
Shorten Sentences
Readability is based on,
Difficulty of Words
Length of Sentences
1st time proofreading -
Check for content, style, and organization
2nd time proofreading -
Check for mechanical errors
3rd time proofreading -
Format and Layout
Errors in Writing
Camoflauged Verbs
Gender differences
Insulting Statements
Dreamy Tones
Stretching the facts
Characteristics of Reports
Logically organized
Prepared for Audience
Travels upwards
Types of Reports
Formal
Informal
Informational
Anylitical
Periodic
Fuctional
Proposals are
Written descriptions of how and organization can meet the needs of another organization
Documenting Refernced Materials do what?
Give credit
Protects against plagiarism
Supports Statements
Can aid future research
Methods to Cite
In-text citations
Footnote
Endnote
Works Cited
Secondary research is...
Published Sources and Electronic Sources
Arrange the ideas in Logical Sequence (which is)
Time
Space
Familiarity
Importance
Value
Cause and Effect
To create vivid messages,
Use descriptive words
Use specific words
To write clearly,
Choose simple, informal words
Eliminate misplaced elements
Express ideas in parallel form
To Write Concisely,
Eliminate redundancies
Eliminate Cliches
Shorten Sentences
Readability is based on,
Difficulty of Words
Length of Sentences
1st time proofreading -
Check for content, style, and organization
2nd time proofreading -
Check for mechanical errors
3rd time proofreading -
Format and Layout
Errors in Writing
Camoflauged Verbs
Gender differences
Insulting Statements
Dreamy Tones
Stretching the facts
Characteristics of Reports
Logically organized
Prepared for Audience
Travels upwards
Types of Reports
Formal
Informal
Informational
Anylitical
Periodic
Fuctional
Proposals are
Written descriptions of how and organization can meet the needs of another organization
Documenting Refernced Materials do what?
Give credit
Protects against plagiarism
Supports Statements
Can aid future research
Methods to Cite
In-text citations
Footnote
Endnote
Works Cited
Secondary research is...
Published Sources and Electronic Sources
If you are a group member,
State ideas clearly
Stay on subject
Ask thoughtful questions
Listen carefully
Do not interrupt
If you are a leader,
Know your topic
State topic and goal
Keep on topic
Include everyone
Do not take sides
Listen Carefully
Help reach a desicion
Summarize the discussion and its results
If you disagree,
Do it politely
Accept and Support group decision
A Good Speech Giver... (characteristics)
Is Sincere
Has knowledge
Is Organized
Listens
Is Confident
Uses Language properly
Communicates good nonverbal communication
Has a Goal Setting
Speech Preparation
Know your Audience
Choose appropriate language
Rehearse
Make Appropriate Changes
Avoid these Common Problems
Cliches
Unintentional Connotation
Sterotyping
Slang
Incorrect Grammar
Overkill
Determine to proper _____.
Communication channel
Envision _____
the audience
Adapt the message to the _____
audience
Assume a(n) _____ attitude
empathetic